【正文】 1 / 33目錄第一部分 ...............................................................................................................4完善自我 放飛夢想 .............................................................................................41 自我分析 ...........................................................................................................4 個性特征分析 .............................................................................................4 個性特征分析 .......................................................................................4 興趣愛好分析 .......................................................................................4 自我認識 .....................................................................................................4 感性認識 ...............................................................................................4 理性認識 ...............................................................................................52 環(huán)境分析 ...........................................................................................................5 家庭環(huán)境分析 .............................................................................................5 學(xué)校環(huán)境分析 .............................................................................................5 社會環(huán)境分析 .............................................................................................6 臨沂環(huán)境分析 .............................................................................................63. 職業(yè)分析 ..........................................................................................................6 職業(yè)分析 .....................................................................................................6 就業(yè)現(xiàn)狀 .....................................................................................................6 就業(yè)前景 .....................................................................................................74 畢業(yè)打算及計劃 ...............................................................................................7 找工作 .........................................................................................................7 自主創(chuàng)業(yè) ......................................................................................................85 具體計劃 ...........................................................................................................8 職業(yè)前期及立業(yè)期 .....................................................................................8 職業(yè)中期 ......................................................................................................9 職業(yè)后期 .....................................................................................................96 最后總結(jié) ...........................................................................................................9第二部分 .............................................................................................................10淺析中國汽車售后服務(wù)業(yè) .................................................................................102 / 33摘 要 .................................................................................................................10Abstract ..............................................................................................................111 緒論 .................................................................................................................122 汽車售后服務(wù)業(yè)的概念與內(nèi)容 .....................................................................13 汽車售后服務(wù)的概念 ...............................................................................13 汽車后市場的服務(wù)內(nèi)容 ...........................................................................13 專業(yè)維修類 .........................................................................................13 專業(yè)養(yǎng)護類 .........................................................................................13 專業(yè)美容類 .........................................................................................14 汽車電子類 ..........................................................................................14 汽車影音系統(tǒng) ......................................................................................14 輪胎服務(wù)類 .........................................................................................14 汽車俱樂部 .........................................................................................143 汽車售后服務(wù)的發(fā)展現(xiàn)狀與分析 .................................................................15 我國汽車后市場的特點 ...........................................................................15 我國汽車后市場存在的主要問題 ...........................................................154 我國汽車售后服務(wù)業(yè)發(fā)展模式選擇 .............................................................17 4S 品牌 專賣店模式 ...................................................................................17 4S 品牌 專賣店的含 義 .........................................................................17 當(dāng)前 4S 品牌店存在的 問題 ................................................................17 4S 品牌 專賣店持 續(xù)發(fā)展的對策 .........................................................17 連鎖經(jīng)營模式 ...........................................................................................19 連鎖經(jīng)營模式定義 .............................................................................19 連鎖經(jīng)營基本形式 .............................................................................19 兩種汽車售后服務(wù)模式的比較 ..........................................................205 中國汽車售后服務(wù)業(yè)的發(fā)展對策 ..................................................................21 優(yōu)化服務(wù)模式對策 ...................................................................................21 整合國內(nèi)資源對策 ...................................................................................21 建立和完善法規(guī)體系的對策 ...................................................................21 加快服務(wù)網(wǎng)絡(luò)建設(shè)對策 ...........................................................................22 創(chuàng)建服務(wù)品牌對策 ...........................................................................