商務英語unit1customers(已修改)
2025-10-10 11:31 本頁面
【正文】 商務英語 Unit 1 Customers 教材：新視野商務英語（上） Unit 1 Customers ? Objectives ? Key vocabulary ? Leadin ? Language focus ? Skills ? Business munication ? Homework Objectives When the learners finish learning this unit, they should be able to ? providing information on customers and service ? collecting information on customers and service. Language focus ? Direct and indirect forms ? Pronunciation : weak and strong form Skills ? Writing: capital letters ? Reading: kwitFit advertisement ? Listening: customer service Key vocabulary : a person or anization who buys goods or services from a shop, business, etc. . The new shop across the road has taken away most of my customers. 馬路對面那家新的商店把我的大部分顧客都搶走了。 2. shopper(購物者 )： when people go out to buy things in shops, they are shoppers. customers（顧客） :when people buy things from a particular shop they are that shop’s customers. client(委托人 ): if you are paying for professional services, . from a lawyer or a bank, you are client, but in the case of medical service, you are a patient. 3. goods: articles for sale 商品，貨物 . There’s a large variety of customer goods in the shops. frozen goods: 冷凍商品 4. service: things that are provided by busines
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