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SI Area NI Area Solution Area SM Area Inter Area Ramp。D Area Consulting Area ? SI Business Area ? SI consulting ? SI development ? SI management ? N/W management ? New technology ?Network Integration Network Consulting Network Integration Network Management ? Organization Planning amp。 Public Supporting Team President amp。 CEO ? CS team ? Biz 1 team ? Biz 2 team ? Biz 3 team ? Sales 1 team ? Sales 2 team ? SI System team ? SI Develop team ? Sales 1 team ? Sales 2 team ? Automation team ? Network team ? Consulting 1 team ? Consulting 2 team ? Consulting 3 team ? eBiz team ? Solution team SI MU INFRA MU Consulting MU Ramp。D MU BSP MU How to reach online user and provide Customised Indepth product information? How to sell products and process orders Over the Web? What are new offerings, unique to the Web? How to revolutionise business models and shift value creation? Product/Service Innovation Business Model Innovation Marketing Innovation Channel Innovation Source : Arthur ? eBusiness Perspective ( eBusiness ?? ?? ) Enterprise CRM eCRM Data Warehousing/Integration Web Log Data Data Base Transaction Data Customer Profile ? ?? Data? Integration SM MU SI MU NI MU Ramp。D MU eBiz Total Service ? eBiz Total Service EMail ?? EDMS GW ??? KMS 2?? (??? ?? ) ERP 1?? (??? ?? ) CRM SCM EPlanning ? Office Management System ???? ???? ???? ???? ???? Customer A Customer B Customer C Supplier A Supplier B Supplier C 55% 15% 20% 10% ? eBiz Solutions amp。 Service Inter Area BSP Area SI Area NI Area ?eBiz Total Service eBiz Strategy eBiz Operation eBiz Consulting Planning Contents Solution Marketing eBiz Building eBiz total service PACS ERP CRM EIP Mailing B2Emall Integration Develo