【正文】 t is on schedule ? that pletes within budget ? with a satisfied client ? that leads to followon business ,2023 Wanjun Jiang, Guanghua School of Management, Peking University How do you do it ? 1. Follow defined processes that enable you to PLAN and MANAGE the project ? 2. Identify the SKILLS required for a good project manager: match those with the ones you possess。 develop missing skills ? 3. GAIN EXPERIENCE, do it in small steps: go from a small project to a larger one and so on until you are managing large multiyear plex projects. ,2023 Wanjun Jiang, Guanghua School of Management, Peking University 1. Follow defined processes that enable you to PLAN and MANAGE the project ? 1). Planning Processes ? Develop a Work Breakdown Structure(WBS)include items to contain risk ? Develop the work ? Estimate cost effort ? Create a schedule ? Repeat as necessary ,2023 Wanjun Jiang, Guanghua School of Management, Peking University ? 2) Managing Processes ? Risk management process ? Exception management process ? Conduct project review(s) ? Project tracking process ? 3) Fits the planning and managing processes together ,2023 Wanjun Jiang, Guanghua School of Management, Peking University ? ,2023 Wanjun Jiang, Guanghua School of Management, Peking University 2. Skills Requirement ? A very good understanding and awareness of the business ? Experience managing projects through the project implementation life cycle ? Fluent municator ? Ability to manage people and motivate them to deliver according to rigorous, often punishing, timetables ,2023 Wanjun Jiang, Guanghua School of Management, Peking University ? An understanding and solid appreciation of business planning and strategy techniques ? Ability to understand and implement change management programs ? Be IT literate and fully conversant with the advantages that IT might bring to a planned program of change ? Understand concepts of risk management and be able to execute it ? Ability to manage client expectations while retaining alignment over evolving business needs ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Characteristics of a good manager ? Communicator ? Organized ? Planner ? Takes responsibility ? Manage expectation ? Problem analyzer ? Recognized leader ? Confident ? Aggressive ? Creative problem solver ? Consistent ? Flexible ? Cheer leader ? Psychiatrist ? Leadership ? Team builder ? Coordinator ? Facilitator ? People oriented ? Motivator ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Characteristics of a good manager ? Sense of humor ? Understands user ? Proven track record ? Skills assessor ? Goal oriented ? Empathetic ? Risk taker ? Realistic ? Good business person ? Profit driven ,2023 Wanjun Jiang, Guanghua School of Management, Peking University When does it Start ? When does a project manager get involved? ? When an opportunity to do business with a customer is identified ? This is during the Customer Relationship Management (CRM), Solution Design process ,2023 Wanjun Jiang, Guanghua School of Management, Peking University CRM Solution Design ? The business process that manages an opportunity to do business with a customer ? During this process a solution for the identified opportunity is developed ? This process starts when the opportunity is identified and is carried on until the customer signs a contract or rejects the proposal for the solution ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Phases of the CMR solution Design ? The following are the phases of the CMR Solution Design: ? Reviewing the opportunity ? Defining the solution ? Creating a proposal ? Obtaining customer approval ,2023 Wanjun Jiang, Guanghua School of Management, Peking University CMR Solution Design Project ? During this project there is a need for an individual who will be responsible for: ? Planing the Solution Design project ? Organizing the team and resources for the project ? Directing and managing the daytoday activities ? Delivering the project objectives and proposal to the customer ? This individual is a project manager ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Solution Delivery Project ? Once the customer signs the contract the Solution Delivery project will start ? During this project there is a need for an individual who will be responsible for: ? Planning the Solution Delivery project ? Directing and managing the daytoday activities ? Organizing the team and resources ? Delivering the project objectives and solution ? This individual is a project manager ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Project Management Starts? ? Project management starts at the beginning and stops at the end ? startup manage close caution stop One way ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Baseline ? The Solution Design and Solution Delivery have one other thing in monA Baseline ? A Baseline is a position or statement from which change is identified ,2023 Wanjun Jiang, Guanghua School of Management, Peking University Baseline(continue) ? In Solution Design the starting baseline is the identified customer requirements ? This baseline will grow and change as the requirements and solution are refined ? In Solution