thebestapproachforitplanning-文庫吧
2025-06-23 17:52 本頁面
【正文】 ep, a methodology, approach and timetable will have been established, background information gathered and an information technology planning team will be in place for the planning activities remaining. 2. APPROACH — Phase II: Assessment In the second phase of the information technology planning process the focus is on establishing a base line. During this phase, data is collected and analyzed to describe the existing usage and management of information technology and the extent to which they are unable, or may be unable, to support business objectives. Also, this phase provides an opportunity to identify other potential uses of information technologies which may assist in meeting business objectives. Major steps in this phase and key activities are briefly described below. Confirm business direction and drivers: This step is necessary to ensure that the key driver for the information technology plan is the business direction of the anization. Typically, this information will be extracted from the business plan of the anization. Key activities include: ? identifying core business goals, strategies and priorities, critical success factors, business and information technology assumptions, external relationships, trading partners or information technology providers, conceptual business models, launch of new or improved lines of products, current or changing regulatory requirements, major business opportunities and threats。 ? developing a petitive profile of the business, through a business planning methodology, with respect to strengths, weaknesses, opportunities, and threats. ? developing a petitive profile of the business in the use of information technology, preferably by reference to available benchmarks, such as expenditure on information technology as a percentage of total expenditure or total assets, service delivery times or customer satisfaction levels。 and ? analyzing the current and future anizational structures of the business and determining the impact of these structures and their distribution on the information and information system needs and related assumptions. At the end of this step, a perspective will have been developed of the direction of the business and its impact on information technology usage, given petitive pressures. Review technology trends: In this step, a view is formulated of the technologies from, for instance, discussions with vendors and other third parties. Key activities include: ? establishing the cost, plexity, applicability and practicality of each major technology。 and ? assessing, at a high level, the benefits, costs and risks from leading the technology direction for the industry pared to established practice within the industry. At the end of this step a view will have been developed on the impact of information technologies and the potential they represent. Outline future requirements: Based on the business direction and the technology trends, the highlevel existing and future requirements of the anization should be established. Key activities include: ? identifying the information and related data needs of an anization through highlevel data modeling and business process analysis。 ? determining the broad applications areas that are required to support the information needs。 and ? determining current and future servicelevel requirements, such as security, response times, and problem resolution procedures. At the end of this step there should be a clear understanding of the business requirements that will need to be met over the planning horizon. Inventory existing information systems: In this step, information technology usage is described. Key activities include: ? documenting existi
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