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external audiences(such as an announcement of factory closing ),which of the following best describes the expectations that internal audiences usually have regarding the timing of the message delivery ? Internal audiences want to receive the news after the external audiences has received it false statement that is damaging to a persons character or reputation ,whether spoken or in writing ,is known as defamation defamation is known as libel defamation is known as slander of the following is good advice for avoiding being accused of defamation? Do all of the above of the following best characterizes the nature of crisis management planning ? Although you can’t anticipate the nature and circumstance of every possible crisis ,you can repare by deciding how to handle such issues as munication with employees and the public advances in munication technology make it More difficult to control rumors do many experts remend using an indirect approach when rejecting job applicants ?Applicants have a deep emotional investment in he decision explaining why an applicant wasn’t chosen for a position ,you should Be specific without being too personal ,such as explaining that the position requires special skills that the applicant doesn’t yet possess 第九章 of the following is true about persuasive business messages ? They often involve a bination of emotional and logical elements is the indirect approach often used in persuasive message ? It lets the writer build audience interest and desire before asking for action or mitment of the following is not a good way to establish credibility with your audience ? Present only your side of the argument to avoid reminding the audience of alternatives you lack credibility with an audience ,which of the following would be good technique to use in a persuasive message ?Include information or endorsement from recognized experts first phase in the AIDA plan is to Gain the audience’s attention body of a message that follows the AIDA plan Generates interest and heightens desire of these is good way to build desire using the AIDA approach ? Do all of above final phase of the AIDA plan Call for action argument that is based on human feelings is known as a/an emotional appeal argument that is based on facts and reason is known as a/an logical appeal best approach to using emotional appeals is usually to Use them in conjunction with logical appeals of the following is a type of logical appeal ? All of the above socalled hard sell isRisky because it puts your recipients into a defensive frame of mind solely on powerful ,relational argument in persuasive messages Limits your persuasive ability because it doesn’t help you connect with your audience on an emotional level which features and benefits to write about is Important because it helps you focus your mess