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e to you. 考點 5 祝愿、祝賀和應(yīng)答 Can I help you? Would you like me to help you? What can I do for you? Let me help you. 2.肯定答語 Yes, please. / Yes, thanks. Thank you for your help. 3.否定答語 No, thanks / thank you. 考點 6 提供幫助和應(yīng)答 Let’s... Why not...? / Why don’t you...? How / What about...? Shall we...? You should / shouldn’t... 考點 7 勸告和建議 Could / May / Can I speak to...please? Who’s that (speaking)? This is...(speaking). Could you ask him / her to call me back? 2.接電話方的交際用語 Hold on (for a moment), please. I’m sorry / afraid he’s / she’s out at the moment / right now. Can I take a message (for you )? 考點 8 打電話 Can I help you? / What can I do for you? How many / much...do you want? What about this one? What colour / size / kind do you like / want? Here you are. 2.顧客常用的交際用語 I want / would like to buy some...(for...) I’m looking for... I would like / want two kilos of... I like the color, but it’s / they’re too... It’s great , but it’s not...enough. I prefer...but this...is too... Have you got any other kind / colour / size? That looks nice / great. 考點 9 購物 What’s wrong with you? / What’s the matter? / What’s up? How long have you been like this? Have you taken your temperature? Have you had anything to eat this morning? There’s nothing serious.