【正文】 ) 悅榕阿爾阿琳渡假酒店，巴林（2006年3月）Banyan Tree offers an intimate retreat experience featering its own signature blend of romance, rejuvenation ang exotic sensuality. The philosophy behind the tesorts in based on probiding a place for rejuvenation of the body, mind and soul –a Sanctuary for the Senses .Each Banyan Tree villa is designed to fit into their surroundings ,using indigenous materials as far as possible ,reflecting the architecture ,landscape and vegetation of the destination.悅榕集團提供融合了以浪漫為代表的異國感受返樸歸真的個人體驗。本集團渡假酒店的理念是：身心合一、回歸自然。每一棟悅榕別墅都依照其所處的獨特環(huán)境和當?shù)匚幕瘉碓O計，以反映當?shù)靥赜械慕ㄖL格、地形地貌及自然植被。Departments ＆ Divisions:酒店部門Rooms and Related:Front Office, Concierge, Business Centre and Banyan Tree Club are headed by the Front Office Manager. Housekeeping and Laundry are the responsibilities of the Executive Housekeeper.前臺、禮賓部、商務中心和悅榕俱樂部由前廳部經(jīng)理負責。客房和洗衣房由客房部行政管家負責。Food and Beverage:餐飲部Restaurants ＆ Service:餐廳和服務Restaurant and Bar are the responsibility of the Area F＆B Manager.餐廳和酒吧由區(qū)域餐飲部經(jīng)理負責管理。Kitchens are the responsibility of the Executive Chef.廚房由行政總廚負責管理。Engineering工程部The Chief Engineer is responsible for the upkeep of the building contents and grounds.工程總監(jiān)負責酒店和其他相關區(qū)域設施的維修和保養(yǎng)。Finance and Accounting財務部Finance and Accounting is responsible for processing payments, credit and collection of guest accounts, financial reporting, auditing, budgeting, information systems, purchasing, and receiving and payroll systems. The Department is headed by the Area Financial Controller.財務部的職責有：應付、會計、出納、財務報告、預算管理、采購和應收。部門負責人是區(qū)域財務總監(jiān)。Human Resources人力資源部This Department consists of two main functions: Personnel and Training. The Area Human Resources Director is responsible for this department.這個部門的主要職能是：人力資源管理和培訓管理。區(qū)域人力資源部總監(jiān)負責該部門的運作和管理。Security Department保安部Safety and security of the guests and associates and protecting the guest/hotel assets is the responsibility of the Security Guard.保安負責確保和維護客人、員工、客人/酒店資產(chǎn)和其周邊環(huán)境的安全。Administration ＆ General行政辦公室General Management, Marketing Department and tourism Department are within Administrating ＆ General.總經(jīng)辦、市場銷售部、旅游部歸屬行政辦公室。PART 2第二節(jié)HOTEL POLICIES酒店制度HOTEL POLICIES酒店制度Employment Policies and Procedures雇傭員工的程序和制度Necessary Documents for Employment雇傭必須的文件The selected applicant has to submit the following credentials to the Personnel Office:被選擇的面試人員必須向人事部提供以下資料：● 10photogtaphs of halflength, full face and without hat and black glasses, 2”X 1 1/2 in size, taken not longer than six months previously10張近照（拍攝時間不超過六個月）半身免冠免黑色眼睛的2寸彩照● A copy of Identification Card身份證復印件1份● A copy of House Registration戶口本復印件1份● A copy of Certificate of Education or Certificate of Qualifications as per the hotel requirements根據(jù)酒店要求提供相關學歷證書復印件1份● Saving Account Number from the designated Band提供有效指定銀行帳戶帳號● Health Report Form as per the hotel requirements根據(jù)酒店要求提供身體健康證明Accurate personnel records are important to the Hotel. An associate should keep Human Resources informed of his/her personal status by pleting a change of status form in the Human Resources Department, and by bringing any new or updated documents such as marital status, level of education, etc. An associate must notify the Human Resources Department, as soon as possible, of any changes. 為酒店提供準確的資料是非常重要的。如果個人資料有所變更請立即向人力資源部匯報，諸如婚姻和學歷狀況等，并提供相關證明材料。Employment Procedures雇傭程序A qualified applicant who will be employed needs to pass the following procedures:一位合格的應聘者需要通過以下程序：1． Pass the English Test from the Training Department and pass the first stage interview from the Personnel Manager.通過培訓部的英文測試和人事部經(jīng)理的第一次面試。2． Pass the test and interview from the Department Head, Division Director and/or the General Manager.通過部門總監(jiān)，部門經(jīng)理和/或總經(jīng)理的第二次面試。3． Hold the previous satisfied work experiences record.具有良好的工作記錄。4． Be certified medically fit by the designated hospital.持有指定醫(yī)院出具的健康證。5． The Hotel will not consider any applicant who was dismissed or have unpleasant reference from other place of work.對于沒有良好工作記錄的應聘者，本酒店將不予考慮。6． In the case of rehiring previously terminated associates, approval must be obtained from the General Manager.再次申請入職的員工必須得到總經(jīng)理的特別批準。Employment of Family Members酒店員工親屬的聘用It is the policy of Banyan Tree Lijiang to hire a spouse or close relative only under very special circumstances.僅在非常特殊的情況下，麗江悅榕莊才會考慮雇傭員工的配偶或近親。Probation Period 試用期● A new associate is subject to a probationary period of 36 months for all levels.所有的新入職員工都有3至6個月的試用期。● A new associate, after pletion of 45 days and 90 days, must be appraised by Supervisor or Department Head.部門主管或經(jīng)理將在新員工入職45至90天內(nèi)對其進行評估?！?If the performance evaluation is satisfied, Hotel will confirm the employment by written confirmation letter.對于表現(xiàn)良好的員工，酒店將以書面形式做出肯定。● A probationary associate may be discharged at anytime without prior notice and he\she is not entitled to pensation of any kind including advance notice.酒店保留在不提前通知的情況下結(jié)束試用期和不做出任何賠償?shù)臋嗬??！?If an associate is promoted or transferred a probationary prejudice to any other termination clauses in this handbook or relevant employment contract, the failure to satisfy the performance standard of the promoted position in the probationary period will not result in the termination of the promoted of the employment contract, alternatively, such promoted employee shall be degraded to his /her original position.● 所有職位晉升或部門換的員工都有試用期。在不影響本手冊及相關勞動合同中關于中指條款的前提下，被升職員工在該等試用期內(nèi)未達到升值職位之要求的，勞動合同并不終止，然而，該等被升職員工將被除數(shù)退回原工作崗位。Promotion and Transfer職位晉升和部門調(diào)換When a position is open in the hotel, it will be posted on the associates’ bulletin board by the associates’ entrance, and in Human Resources for a minimum of 7 days.當酒店有任何空缺職位時，人力資源部將在員工入口處的信息預告板上公布最少7天。Generally, interdepartmental and interhotel transfers will not occur prior to four months of continuous employment .if the associate’s wish is to transfer to another department, a Reque