【正文】 的麻煩(trouble)也就是我們上面所說的損失。根據(jù)后文的內(nèi)容，顧客如果向經(jīng)理進(jìn)言，是可以改善對方的服務(wù)，進(jìn)而使自己繼續(xù)留在該商場，避免重新尋找商場的麻煩。由此可以判斷，D的說法是有道理的。我們也可以回答為什么重新尋找商場就是一種損失這個(gè)問題，即尋找商場本身在Courtney看來就是一種麻煩，所以他才會(huì)在話中使用了but和also。只是在讀者看來，也許換個(gè)商場并沒有什么麻煩。64. B題目問商店主經(jīng)常會(huì)雇用業(yè)余兼職的警察來做停車場管理員，以便顧客……A， 能夠停留更長的時(shí)間逛商場。B， 停車不會(huì)遇到麻煩。C， 不會(huì)擔(dān)心任何安全問題。D， 購物后可以很容易地找到自己的車子。倒數(shù)第五段提到了moonlighting和police——some retailers solved parking problems by getting moonlighting local police to work as parking ，商店主雇用警察的目的是為了解決停車問題(solved parking problems)，這樣就排除了A和C。但停車問題也可能是取車時(shí)出現(xiàn)的問題，如車子停得過亂，無法找到自己的車。這時(shí)可以結(jié)合下文進(jìn)行判斷。下面一句講到商場也會(huì)雇用搖旗者指揮顧客去往停車空位(to empty parking spaces)，此后這一措施能夠避免顧客在停車場上四處亂轉(zhuǎn)卻找不到停車位，或是顧客爭搶停車空位的事情?？梢钥吹奖径纹溆鄮拙淙亢屯＼嚳瘴挥嘘P(guān)，是停車時(shí)的問題，那么第一句所講應(yīng)該也是來到停車場的停車問題，而不是離開時(shí)的問題。所以排除D，選擇B。65. A 題目問哪一項(xiàng)最能化解和顧客的沖突。A， 銷售人員的服務(wù)態(tài)度。B， 雇用辦事效率高的員工。C， 巨量的商品供應(yīng)。D， 商場的陳列布局。倒數(shù)第四段列舉了幾種能夠減少頭疼(relieve the headaches，也就是減少顧客的不滿)的方法，分別是redesigning store layouts(對應(yīng)D), prestocking sales items(對應(yīng)C), hiring speedy and experienced cashiers(對應(yīng)B), and having sales representatives on hand to answer questions(與A稍有關(guān)系)。此后的一段指出最為重要的是銷售人員能夠圓滑而禮貌地應(yīng)對憤怒的顧客。這一段的most恰好對應(yīng)題目要求的most，不過這里沒有出現(xiàn)smoothing over issues。這個(gè)詞組出現(xiàn)在了下一段：Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly。這句話應(yīng)該是承接上一段的意思，解釋有禮貌的銷售人員如何能夠消解問題。這樣的話，mostly important和smooth over issues同時(shí)指向了銷售人員的態(tài)度問題，也就是A。66. C題目問為了獲得更好的購物體驗(yàn)，消費(fèi)者們得到了哪些建議。A， 向商場施加壓力，令其改善服務(wù)。B， 以圓滑的方式解決和商場的爭端。C， 直接向商場經(jīng)理表達(dá)不滿。D， 四處購物，并在各個(gè)商場間進(jìn)行對比。上一題考查了倒數(shù)第二段，那么作為最后一題，只能考查最后一段了。在最后一段，作者從顧客的角度分析如何改善購物體驗(yàn)，第一句就提出了建議：filing plaints to the retailer，file作為動(dòng)詞，是“提出”，用在這里指向零售商投訴、抱怨，而retailer指的是商場主或經(jīng)理。本題選擇C。A中出現(xiàn)了pressure一詞，可以判斷是對hardpressed一詞的理解。Hardpressed意思為“陷入困境的”，在句中指商場主不清楚哪里出了問題時(shí)，很難去改進(jìn)什么?？梢娺@個(gè)詞與pressure無關(guān)，和hard、difficult意義接近。A和D在文中都沒有提到，可以排除。2012年12月英語四級考試閱讀真題練習(xí)第十六篇　Questions 57 to 61 are based on the following passage.　　If you’re a male and you’re reading this, congratulations: you’re a survivor. According to statistics, you’re more than twice as likely to die of skin cancer than a woman, than nine times more likely to die of AIDS. Assuming you make it to the end of your natural term, about 78 years for men in Australia, you’ll die on average five years before a woman.　　There’re many reasons for this – typically, men take more risks than women and are more likely to drink and smoke – but perhaps more importantly, men don’t go to the doctor.　　“Men aren’t seeing doctors as often as they should,” says Dr. Gullotta. “This is particularly so for the over40s, when diseases tend to strike.”　　Gullotta says a healthy man should visit the doctor every year or two. For those over45, it should be at least once a year.　　Two months ago Gullotta saw a 50yearold man who had delayed doing anything about his smoker’s cough for a year.　　“When I finally saw him it had already spread and he has since died from lung cancer,” he says. “Earlier detection and treatment may not have cured him, but it would have prolonged (延長) his life.”　　According to a recent survey, 95%of women aged between 15and early 40s see a doctor once a year, pared to 70% of men in the same age group.　　“A lot of men think they’re invincible (不可戰(zhàn)勝的),” Gullotta says. “They only e in when a friend drops dead on the golf course and they think, ‘Geez, if it could happen to him, …’”　　Then there’s the ostrich approach. “Some men are scared of what might be there and would rather not know,” says Dr, Ross Cartmill.　　“Most men get their cars serviced more regularly than they service their bodies,” Cartmill says. He believes most diseases that monly affect men could be addressed by preventive checkups.　　Regular checkups for men would inevitable place strain on the public purse, Cartmill says. “But prevention is cheaper in the long run than having to treat the diseases. Besides, the ultimate cost far greater。 it’s called premature death.”57. Why does the author congratulate his male readers at the beginning of the passage?A) They are more likely to survive serious diseases today.B) Their average life span has been considerably extended.C) They have lived long enough to read this article.D) They are sure to enjoy a longer and happier life.58. What does the author state is the most important reason men die five years earlier on average than women?A) Men drink and smoke much more than women.B) Men don’t seek medical care as often as womenC) Men aren’t as cautious as women in face of danger.D) Men are more likely to suffer from fatal diseases.59. Which of the following best pletes the sentence “Geez, if it could happen to him, …” (Line2, Para. 8)?A) it could happen to me, tooB) I should avoid playing golfC) I should consider myself luckyD) it would be a big misfortune60. What does Dr. Ross Cartmill mean by “the ostrich approach” (Line 1, Para. 9)A) A casual attitude towards one’s health conditions.B) A new therapy for certain psychological problems.C) Refusal to get medical treatment for fear of the pain involved.D) Unwillingness to find out about one’s disease because of fear.61. What does Cartmill say about regular checkups for men?A) They may increase public expenses.B) They will save money in the long run.C) They may cause psychological strains on men.D) They will enable men to live as long as women.這篇文章的主要內(nèi)容是男性壽命短于女性的成因，作者在文中提出了自己的新穎觀點(diǎn)——男性看醫(yī)生的次數(shù)少于女性，并對此進(jìn)來了論述。材料以聳人聽聞的說法開篇(you’re a survivor)，立即吸引了讀者(尤其是男性讀者)的注意力，隨后指出男性不論是患病死亡(more than twice as likely to die)還是壽終正寢(on average five years before a woman)，其壽命都要短于女性。下一段探究了這種現(xiàn)象的原因，首先給出幾個(gè)眾所周知的原因，如男性吸煙喝酒(more likely to drink and smoke)，而后提出了自己的獨(dú)特觀點(diǎn)：男性壽命短是因?yàn)樗麄儾豢瘁t(yī)生(men don’t go to the doctor)。男性如何不愛求醫(yī)?這是后面5個(gè)小段的內(nèi)容。男性(尤其是四十歲以上的男性)看醫(yī)生的次數(shù)少于正常次數(shù)，按正常情況，一位健康男性應(yīng)該沒一兩年看一次醫(yī)生，而45歲以上者應(yīng)該每年至少一次。作者給出了一個(gè)50歲男性的例子，他在咳嗽癥狀發(fā)生后一年才去看醫(yī)生，結(jié)果導(dǎo)致癌癥擴(kuò)散而早亡。此5小段之后，作者探討了男性不愛看醫(yī)生的心理原因。很多男性認(rèn)為自己不可戰(zhàn)勝(即不會(huì)得病)，同時(shí)采取了一種鴕鳥策略，即害怕知道病情而不敢看病。最后一段從看病成本上分析定期體檢的好處，指出從長遠(yuǎn)來看，預(yù)防(體檢)的花費(fèi)要低于得病后治療的花費(fèi)。57. C題目問作者為什么在開頭恭喜他的男性讀者。首先看恭喜的內(nèi)容：you’re a survivor，意思是你是一位幸存者。“幸存者”的潛臺詞就是本來“我”可能已經(jīng)死了，但因?yàn)槟承┰虿判疫\(yùn)地活到現(xiàn)在。作者在后面用數(shù)據(jù)解釋了如此恭喜的原因：“我”