埃森哲-知識(shí)管理模型-文庫(kù)吧
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【正文】 e highest priority initiatives? Although many panies recognize the importance of a more effective use of their knowledge, most struggle with where to start. Strategy Technology People Process 169。Accenture, 2022 Knowledge Spiral Collaboration Externalization Combination Internalization 2 1 3 4 Nonaka, I. And H. Takeuchi, The KnowledgeCreating Company. New York: Oxford Univ. Press, 1995. ? Messaging ? Peer2Peer ? eTeamSpaces/ eConferencing ? Discussion Forums ? Content Management ? Knowledgebases ? Workflow ? Portals ? eLearning ? Searching ? Personalization ? Push/Profiles ? Knowledge Mapping ? Data Mining ? Synthesized Knowledge Accenture KM Model Work Models Transaction Model Expert Model Integration Model Network Model ? Systematic, repeatable work ? Highly reliant on formal processes, methodologies, or standards ? Dependent on tight integration across functional boundaries ? Routine work ? Highly reliant on formal procedures and training ? Dependent on individual workers and enforcement of strict rules ? Improvisational work ? Highl
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