【正文】
Cycle Time Entitlement Baseline PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 5 Establishing Baseline ? Use ?Process mapping to define process ?Historical records and current activity to calculate ?Show performance distribution to understand activity at the “tails” PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 6 Setting Entitlement Tools ? Hotlot and petitive analysis ? Analysis of frequency distribution ? Multiples of the theoretical PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 7 Collect and Use Data to Identify Where to Look Frequency of Occurrence and especially here? Cycle Time What is happening here? Use high/low diagnostic analysis PROPRIETARY 169。 1