sixsigma培訓(xùn)講義-閱讀頁
2025-02-27 13:44本頁面
【正文】 hange to get prodigious improvement? Six sigma?46Consumerdriven six sigmau Requires consumer strategy, product strategy, and infrastructure strategy and link them inextricably together.u Conducts business through the consumers’ eyes and shares unfiltered insight within the enterprise.u Creates a pelling consumer experience and innovates services as well as products.u Adds value in the eyes of the consumer.u Integrates the product and information.47Transforming Customer Feedback Into SAQ and then Six sigma ProjectsSingle Agenda for Quality and Customer SatisfactionTop 25 issuesDevelopActionable ProjectsIdentify GenericCritical X’sHigh Mileage DFSSNew Product ContentMeasure and Monitor Critical X’sIdentify Critical X’s Out of SpecificationDevelop Action to Restore Critical X’s MBB ActionVRT(Process owner)Black Belt Project LeaderFPS Plant OperationsQOSDMAICGreen Belt Projects48Consumer Driven 6Sigma offers a structured problem solving methodology to achieve breakthrough improvements by systematically identifying root causes and eliminating them using an integrated set of statistical tools, problem solving techniques, data, and disciplines.Six Sigma in process improvementImproveControlDefineMeasureAnalyzeModifyDesign?NoYesRedesign49Six Sigma MindsetDefineMeasureAnalyzeImproveControlWhat does the customer want?What is the defect we want to reduce?Are we sure we can trust the data?What does the data tell us?What are the main influencing factors?Does the data confirm this?What are we going to change?Is improvement tangible and optimal?How are we going to maintain the improvement forever?How to cascade feedback to system?Jonathan Holbrook6 Sigma Deployment50DEFINE PROBLEM / ISSUEStrategyPrevent defect(s) Eliminate defect(s)CHARACTERIZEDEFINEOPTIMIZEVERIFYMEASUREANALYZEIMPROVECONTROLBlack belt project toimprove mfg. capabilityMfg. process cannot provide sufficient improvement. Need reduced product sensitivity to mfg. noise.The Overall Perspective: DMAIC and DCOV51Breakthrough Improvement5 S workplaceVisual FactoryStandardized WorkDMAICQuality Tools Six Sigma MethodologyPhaseWorld class qualityWe can’t sustain a visual factory without 5SWe can’t sustain standardized work without visual factory We can’t sustain six sigma without standardized workQuality tool is the engine, Six sigma is TurbochargeDFSSWe can’t meet six sigma without six sigma discipline 52254。Is 6Sigma a means to transforming our culture or just tool?254。Do we want to take steps to drive 6Sigma accountability deep into the anization through 6Sigma target setting and incentives for superior performance?254。 6Sigma viewed as a strategic initiative, driving major cultural changes167。 Accountability for results is enforced by breaking down 6Sigma targets for each line anization 167。 Adopted by all anizations and functions as the “way we do business” and consistently applied – not an option167。 While leadership articulates 6Sigma as a strategic initiative, does it show a mixed approach to strategic intent, wide variability167。 Accountability for 6Sigma results is not forced either through breaking down to specific targets for line anizations or through incentives for superior 6Sigma performance
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