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tel for 4 days and she is going to check out. She finds that if she reserved by Ctrip she could get 15% discount. Now she requires the discount. But you find that she made the reservation by telephone. Try to deal with this problem. YOUR SITE HERE LOGO 情境對(duì)話 ?Mr. Li is in Room 5233 and he’d like to check out. His bill is $320. He asks the cashier to explain the account, include $180 room charge, 1