【正文】 ..............................................................................................................11 第 章 質量管理體系 .................................................................................................................................... 12 策劃 ..............................................................................................................................................................12 文件要求 ......................................................................................................................................................13 .........................................................................................................................13 ..................................................................................................................................................13 .........................................................................................................................................13 .........................................................................................................................................15 第 章 管理職責 ............................................................................................................................................. 18 管理承諾 ......................................................................................................................................................18 以顧客為 關注焦點 .....................................................................................................................................18 質量方針 ......................................................................................................................................................18 策劃 ..............................................................................................................................................................18 ..................................................................................................................................................18 .................................................................................................................................19 職責、權限與溝通 .....................................................................................................................................19 職責和權限 .............................................................................................................................................19 .............................................................................................................................................22 某某 科技有限公司 質量手冊 GYKJ/Q01 版本 /修改次： B/1 第 3 頁 ..................................................................................................................................................22 管理評審 控制程序 .....................................................................................................................................22 第 章 資源管理 ............................................................................................................................................. 25 資源提供 ......................................................................................................................................................25 人力資源控制程序 .....................................................................................................................................25 基礎設施 ......................................................................................................................................................27 工作環(huán)境 ......................................................................................................................................................28 第 章 產(chǎn)品實現(xiàn) ............................................................................................................................................. 29 產(chǎn)品實現(xiàn)的策劃 .........................................................................................................................................29 與顧客有關的過程 .....................................................................................................................................29 ....................................................................................................................29 .................................................................................................................................29 ..................................................................................................................................................32 設計和開發(fā)控制程序 .................................................................................................................................32 采購控制程序 .............................................................................................................................................37 生產(chǎn)和服務的提供 ....................................................................................................................................38 .................................................................................................................................38 生產(chǎn)和服務提供過程的確認 ................................................................................................................39 .............................................................................................................................39 顧客財產(chǎn)的控制 ....................................................................................................................................39 .............................................................................................................................................40 監(jiān)視和測量設備控制程序 ..........................................................