與病人家屬溝通技巧(參考版)
2024-10-04 12:42本頁面
【正文】 ? 例如 — 「我知道你很擔(dān)心自己的病，會(huì)影響工作，又擔(dān)心兒子，你現(xiàn)在想說那一樣？」Referencesn Wiles etal 1998, Providing appropriate information to patients and carers following stroke, Journal of Advanced Nursing, 1998, 28 (4), 794801.n Gerrish 2001, The nature and effect of munication difficulties arising from interactions between district nurses and south Asian patients and their carers, Blackwell Science Ltd, Journal of Advanced Nursing, 33(5),566574.n Procter etal 2001, Going home form hospital: the carer/patient dyad, Blackwell Science Ltd, Journal of Advanced Nursing, 35(2),206217.n K. Sundin et al 2000, Communication with people with stroke and aphasia: understanding through sensation without words, Blackwell Science Ltd, Journal of Clinical Nursing 2000。但是你說起來，就眼紅，聲都變啦。? 但太多對(duì)質(zhì)，易產(chǎn)生不安情緒，適宜在建立良好關(guān)系后才使用?！箤?duì)質(zhì)? 用支持的態(tài)度挑戰(zhàn)當(dāng)事人曾說出的想法。? 對(duì)當(dāng)事人的想法或感受，不作任何判斷。」同感心? 代入當(dāng)事人的處境去了解對(duì)方的感受，讓當(dāng)事人知道他的感受。兒子，請(qǐng)不要怪我！」輔導(dǎo)者：「你感到很無奈和內(nèi)疚，不能幫你的兒子，你是不是擔(dān)心你的兒子會(huì)遺棄你？」分享觀感? 向當(dāng)事人說出自己對(duì)他的行為的觀感，包括身體或情緒上的問題，直接從當(dāng)事人身上找出行為的意義，而非假定自己已經(jīng)知道，也表示關(guān)懷對(duì)方，使對(duì)方有興趣繼續(xù)談?！? 或「你好
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