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what you measure is what you get ? Processes must be changed to achieve the measured operational goals Six sigma provides... ? A method to drive quality improvement ? A mon languagedefects,continuous improvement,six sigma ? A method of measurement ? A method of parison ? A method of providing mon reach out goals Paradigm shifts ? Start counting defects .27% bad vs. % good ? Change unit of measure 2,700 PPM vs. .27% bad What is six sigma It is a culture change for a plete anization That’s : – Individually driven but involves everyone – Continuous process – Consistent throughout the anization – Measurement driven Based on the premise “ Everyone wants to do the best job they can It is not a numbers game Was the meeting necessary? Was ther an objective municated in advance? Was time used effectively? Was there adequate advance information to help me understand and contribute to the objective? Did I contributen to the objective? Was the objective acplished? meeting: __________________ Date: __________________ yes no Was the meeting necessary? Was ther an objective municated in advance? Was time used effectively? Was there adequate advance information to help me understand and contribute to the objective? Did I contributen to the objective? Was the objective acplished? meeting: __________________ Date: __________________ yes no Requirements for culture change ? Topdown mitment and involvement – Set the example,be active in the audit process ? Measurement system to track progress – At both macro and micro level ? Common wellunderstood set of metrics ? Tough goal setting(reach out!!!) ? Provide the required education ? Spread the success story ? Shared the rewards with those that that contributed 10 year journey ?? 1990 through 2023 169。and therefore… Increases customer satisfaction and Decreases warranty cost! Process cost and defects Reducing the total defects in the entire process: – Reduces the cycle time per unit … ? Reducing WIP(Work in process) ? Reducing inventory carrying costs – Resuces defect inspection,analysis,and repair cost。 – Delivery defects。Wele to a presentation on Six SigmaTM 2023年 1月 12日 What are your Expectations? I would like to capture your expectations for the day? Agenda Introduction overview Demystifying Six Sigma Creating the Six Sigma Culture Managing the six sigma culture Total cycle Time Reduction Success Examples Around the world How to Implement Six Sigma in your business Q A Closing ments Alliance Partnerships MASET, LLC. and Motorola Maset areas of expertise ? Quality(Six Sigma) ? Cycle time eduction ? Leadership ? Cultural change ? Project Management ? Supply chain Management ? Facilitation ? Training Demystifying Six Sigma What does Six Sigma mean to you ? Many different definitions will try to address three this morning Six sigma as a statistical term Normal Distribution ??? ???