【正文】 s strategy, goals, and operations for planning and decisionmaking needs. 7/5/2020 Page 48 MTR Corporation 7/5/2020 Page 49 MTR Corporation EA Frameworks ? Federal Enterprise Architecture Framework ? Extended Enterprise Architecture Framework Institute For Enterprise Architecture Developments (E2AF) ? The Open Group Architecture Framework Sachman Framework – Zachman Institute of (ZEFA) 7/5/2020 Page 50 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 51 MTR Corporation Business Intelligence Technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The purpose of BI is to support better decision making. BI System provide historical, current and predictive views of business operations 7/5/2020 Page 52 MTR Corporation The five key stages of Business Intelligence ? Data Sourcing Extracting electronic information from text documents, databases, images, media files and web pages. ? Data Analysis Synthesising useful knowledge from collected data using data mining, text understanding and image analysis techniques ? Situation Awareness Linking the useful facts and inferences and filtering out irrelevant information ? Risk Assessment Identifying reasonable decisions or courses of action based on the expectation of risk and reward ? Decision Support Employing semiinteractive software to identify good decisions and strategies. 7/5/2020 Page 53 MTR Corporation Business Intelligence Trends ? Integration with ERP systems ? Emerging Enterprise Information Management (EIM) Systems ? Vendors consolidation (ECM, Hyperion, Knightsbridge) ? Open source products – Pentaho BI Tool – Business Vantage ? Convergence with Business Performance Management 7/5/2020 Page 54 MTR Corporation Business Intelligence Business Management Expectation ? BI tools help them to make intelligent decisions ? IT group can master BI tools and solutions easily Value BI is the ability for business to convert data into timely and accurate information that generate petitive advantage and stockholders value 7/5/2020 Page 55 MTR Corporation Business Intelligence BI Tools ? Dashboards ? Key Performance Indicators (KPI) ? Online analytical Processing (OLAP) ? Data Mining ? Data Mart 7/5/2020 Page 56 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 57 MTR Corporation Business Process Management ? In changing market condition and petitive market situation, enterprises need to change business process promptly, some processes may be reused ? Business process analysis approach to defining process/workflow, coupled with OO approaches, can define good, reusable services and ponents ? SOA and BPM have mon objectives and many intersections. Linking SOA and BPM helps to address governance issue 7/5/2020 Page 58 MTR Corporation Business Process Management The process Revision Cycle BPM Monitor Optimize Model Define Simulate Analyse Deploy Execute Discover 7/5/2020 Page 59 MTR Corporation Business Process Management Business Process Management suite /system – products to provide an integrated position environment/tools for posing, modelling and improving processes: – Create and execute explicit models – Support iterative process improvement – Support process modelling, design, development and execution via runtime environment – Vary in functionality and strength, . some better in Human Workflow Management, Business Rule Engine, Modelling/Simulation (Ilog vs. Interwoven) 7/5/2020 Page 60 MTR Corporation Agenda 1. Green IT 2. Strategic/Integrated Talent Development 3. Sourcing Strategy and Global Sourcing 4. Merger and Acquisition 5. Vendor Consolidation 6. Enterprise Architecting 7. Business Intelligence 8. Business Process Management 9. Software as a Service (SaaS) 10. Unified Communications 11. Embedded Open Source 12. Corporate Social Responsibility (CSR)/Sustainability 7/5/2020 Page 61 MTR Corporation Software as a Service (SaaS) ? An alternate delivery model from the licensed software model (initial fees + annual maintenance and support fee) ? Customers subscribe to use hosted software solutions and do not need to maintain themselves ? Shift the use of CAPEX from buying → paying for USE ? Users of such model expected to increase over next 3 years 7/5/2020 Page 62 MTR Corporation Software as a Service (SaaS) Drivers ? Internal IT moving to a business orientation (operating the infrastructure is perceived to be of less value) ? Focus on business processes and business applications ? Attention on “green IT” makes the purchase and operation of infrastructure in data centres feel “dirtier” than purchasing “power” from a “cleaner” external provider 7/5/2020 Page 63 MTR Corporation Software as a Service (SaaS) Drivers ? Business users being fortable with virtual, unseen infrastructure (interlike service) ? Strong desire for increased simplification, flexibility and scalability as oppo