【正文】 utyfree shop 免稅商店airtelairport hotel 機(jī)場(chǎng)賓館VIP room 貴賓室main lobby 主廳freight buildingcargo centre 貨運(yùn)大廈貨運(yùn)中心security centre 保安中心imports shop 進(jìn)口商品店entrance 入口passenger route 旅客通道boarding gate 第18號(hào)登機(jī)橋bosrding gate besides 第16號(hào)以外登機(jī)橋inＦＯＲＭation counteroffice 問詢處lavatory 衛(wèi)生間international arrival building 國際航班到達(dá)大廈taxi stand 出租汽車站demestic connection counter 國內(nèi)線聯(lián)運(yùn)柜臺(tái) exit 出口hotel and limousine service 旅館及機(jī)場(chǎng)交通服務(wù)處limousine stand 機(jī)場(chǎng)交通車站waiting room 休息室exchange and tax payment 兌換及付稅Customs personnel 海關(guān)人員Customs inspection counter 海關(guān)檢查柜臺(tái)baggage claim area 行李認(rèn)領(lǐng)區(qū)immigration control 入境檢查plant quarantine 植物檢疫animal quarantine 動(dòng)物檢疫connection counter 聯(lián)運(yùn)柜臺(tái)arrival lobby 入境旅客休息室security check station 安全檢查站A passenger doesn“t take the seat assigned him.）SExcuse me， I see your boarding passP1According to my seat think maybe I ought to be seated in the middle of the since I got up this morning，I“ve got a slight headache，and my stomach feels a little I want to take a seat near the it be possible for me to sit hereSI appreciate your you should be seated in the assigned seat，in order to ensure proper weight and balance for the aircraft when it takes you please go back to your assigned seat for the time beingAfter it takes off，you may return to this ，I see....p2Excuse me， you mind if I ask you a question SGo man over there is a friend of wonder if I could sit next to me try to talk with the girl beside him to change the seat with me， I trouble you，MissThe man over there woule like to sit together with the passenger you be kind enough to chenge to another seat P3OK，no you， a “re 、Would you like to read these news papers or magazines 您想看這些報(bào)紙或雜志嗎Would you like anything to drink first 您想先喝點(diǎn)什么Here is today““s menu．what would you like to have 這是今天的菜單，你想吃些什么Thank you for waiting sir．Here you are．Anything more 謝謝，讓您久等了。謝謝。謝謝。前往杭州的CA1509次航班，在十一號(hào)門登機(jī)。 of CheckinGood Morning(Afternoon, Evening), Ladies and Gentlemen:Air China flight CA 981 to New York is now ready for on that flight please have your baggage and the tickets ready and proceed to the Air China counter 女士們、先生們，早上好（下午好，晚上好）飛往紐約的國航CA981次航班，現(xiàn)在開始辦理登機(jī)手續(xù)。前往舊金山的CA985次航班，現(xiàn)已開始登機(jī)。謝謝。謝謝！Cancellations(B)Attention Airways Flight 564 to Zurich has been cancelled because of weather conditions at local airport in passengers please collect their hand baggage and go to the rear exit of this have your passports ready and proceed downstairs to counter 17 where information about rebookings, refunds and alternative transport is （B）旅客們請(qǐng)注意，前往蘇黎士的英國航空公司564次航班，因倫敦當(dāng)?shù)貦C(jī)場(chǎng)天氣不好，現(xiàn)已被取消。 dispatcher 簽派員(45)cruize平航(46)runway 跑道(47)taxiway 滑行道(48) 國際日線(49)time zone 時(shí)區(qū)(50)estimated time of arrival(ETA)預(yù)計(jì)到達(dá)時(shí)間(51)estimated time of departure(ETD)預(yù)計(jì)起飛時(shí)間(52)apron圍裙(53)jet lag 飛機(jī)時(shí)差癥(54)tail wind 順風(fēng)(55)head wind 逆風(fēng)(56)jetway(passenger bridge)空橋(57)crew 機(jī)組員(58)infant 嬰兒(59)unacpanied minor(UM)沒有家長同行ㄉ小孩(60)briefing 任務(wù)提示(61)home base 基地(62)pilot(captain)機(jī)長(63)copilot(first officer)副機(jī)長(64)clear air turbulence 晴空亂流(65)air current氣流(66)nonendorsable 禁止轉(zhuǎn)讓(票)(67)standby 地面待命(68)stopover 中站停留(69)layover 外站過夜(70)refueling stop 加油停留(71)transit passenger 轉(zhuǎn)機(jī)旅客(72)waiting lounge 候機(jī)室(73)baggage inspection 行李檢驗(yàn)(74)hand baggage 手提行李(75)umacpanied baggage 托運(yùn)行李(76)custom 海關(guān)(77)quarantine 檢疫(78)immigeration 移民局(79)baggage tag 行李簽(80)connection 班機(jī)接駁(81)destination 目的地(82)free baggage allowance 行李重量限制(83)general declaration 艙單(84)load factor 載客率(85)on time performance 準(zhǔn)點(diǎn)率(86)LOSTNFOUND 失物招領(lǐng)(87)confirmation 確定(88)reissued ticket 重開的票(89)passenger manifst 旅客名單(90)wheelchair 輪椅(91)ground staff 地勤(92)take off 起飛(93)live vest救生衣(94)nonstop flight 直飛班機(jī)(95)immigeration card 入境表格(96)terminal航空站(97)hijack 劫機(jī)(98)demonstration 示范(99)evacuate 疏散(100)traffic congestion 航路擁擠第三篇：空乘英語空乘口語，空乘英語，空乘服務(wù)英語 :Good morning(Afternoon,Evening)Ladies and gentlemen :The crew member of XX Airlines has the pleasure of weling you aborad.Would you please put your seat in the upright position,fasten your seat belts and lock your table in place.We will be taking off in a few are reminded that smokingand telephoneoperation are not permitted at any time during flight.Please use your “call button” if you require assistanceour crewwill attend to your needs.We hope you enjoy a pleasant flight andthank you for choosing XX and gentlemen:Wele aboard___Airlines FLT___to___.(With an intermediate stop in___).Your flight is under the mand of Captain___.I am the chief purser___,in addition,we have___cabin attendants,___from Thailand,who will be available through the flight to serve you.Please let us know if you need assistance.Thank you.各位貴賓:歡迎您搭乘___航空，第___號(hào)班機(jī)(經(jīng)過___)前往___。 aisle seat on the left sideHere you are。s menu．What would you like to have?謝謝，讓您久等了。m afraid you are in the wrong is just two rows behind on the other ，20c正好在那邊走廊的后二排。39。發(fā)生緊急情況時(shí)面罩會(huì)自動(dòng)脫落。（本次航班榮幸地被中國民用航空總局命名為文明航班。）Ladies and Gentlemen:Our flight is expected to arrive at Airport at AM/ ground temperature is degrees centigrade or degrees Fahrenheit.(As we will be landing shortly, please have your headsets ready for our collection.)Thank you!女士們、先生們：感謝您（鞠躬）在這段旅途中對(duì)我們工作的支持和配合。下機(jī)時(shí)，請(qǐng)您檢查一下是否已帶齊了所有的隨身行李，非常感謝您選乘上海航空公司班機(jī)。）感謝您選乘上海航空公司班機(jī)，下次旅途再見。（由于飛機(jī)將在清晨到達(dá)，我們建議您拉下遮陽板，以免陽光干擾您的休息。旅途中我們?yōu)槟峁?點(diǎn)心/正餐/小吃/熱便食及各類飲料，同時(shí)還為您準(zhǔn)備了書報(bào)雜志。謝謝！Ladies and gentlemen：Good(morning/afternoon)!（Happy New Year/Happy ___）Wele aboard Shanghai Airlines’ flight, from ____to am the purser of this ’re glad to fly with you and would like to be at your air distance of this flight is ____ kilometers and the flight time