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luation and selection. 供應(yīng)商評價與選擇D) order 45) Activities involved in the Supplier Relationship Management (SRM) macro process include all of the following except供應(yīng)商關(guān)系管理 (SRM) 宏觀過程中涉及的活動不包括?A) negotiation of supply terms. 供應(yīng)方面的談判B) design collaboration. 設(shè)計協(xié)作C) demand planning. 需求計劃D) supplier evaluation and selection. 供應(yīng)商評價與選擇E) supply collaboration. 供應(yīng)合作46) The phenomenal success of 7Eleven Japan is attributed to日本711 的驕人成就歸因于?A) being in the right place at the right time. 在正確的時間出現(xiàn)在正確的地方。D) order trigger process in the replenishment cycle. 在補貨周期順序觸發(fā)過程。E) none of the above 以上都不是16) Customer order fulfillment refers to 客戶訂單履行是指A) the point in time when the customer has access to choices and makes a decision regarding a purchase. 當客戶有權(quán)選擇和作出購買決定的時間點。C) all responses in a supply chain are performed in anticipation of customer orders.在供應(yīng)鏈中所有工序都在客戶訂單預(yù)期進行。25) The cycle view of the supply chain is useful when considering operational decisions, because it categorizes processes based on whether they are initiated in response to or in anticipation of customer orders. Answer: FALSE供應(yīng)鏈周期視圖非常有用當考慮業(yè)務(wù)的決定時,因為它的分類過程基于是否啟動響應(yīng)或預(yù)期的客戶訂單。9) The push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders. Answer: TRUE供應(yīng)鏈推/拉認為,在供應(yīng)鏈過程可以分為 2 個類別,具體取決于他們是否發(fā)起回應(yīng)或預(yù)期客戶訂單。8) The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders. Answer: FALSE供應(yīng)鏈周期觀點認為,在供應(yīng)鏈過程可以分為 2 個類別,具體取決于他們是否發(fā)起回應(yīng)或預(yù)期客戶訂單。24) The cycle view of the supply chain is useful when considering operational decisions, because it specifies the roles and responsibilities of each member of the supply chain. TRUE供應(yīng)鏈周期視圖非常有用當考慮業(yè)務(wù)的決定時,因為它指定了供應(yīng)鏈的每個成員的職責(zé)與角色。B) all processes in a supply chain are initiated in response to a customer order.在供應(yīng)鏈中的所有工序都從響應(yīng)一個客戶的訂單開始。D)ensure that orders are quickly and accurately entered and municated to other affected supply chain processes.確保訂單快速準確地進入并傳達給其他受影響的供應(yīng)鏈流程。C) order entry process in the replenishment cycle. 在補貨周期訂單輸入過程。B) Execution is initiated in anticipation of customer orders. 從預(yù)期的客戶訂單開始執(zhí)行C) At the time of execution, demand must be forecast. 在執(zhí)行時必須預(yù)測需求D) May also be referred to as reactive processes. 可能也被稱為無功的過程。 Answer: TRUE3) Inventory is an important supply chain driver because changing inventory policies can dramatically alter the supply chain39。s ability to find a balance between responsiveness and efficiency that best matches the needs of the customer it is targeting is the key to achieving strategic fit. 一家公司能夠在響應(yīng)能力和與它的目標客戶的需求最匹配的效率之間找到一個平衡點是實現(xiàn)目標的關(guān)鍵戰(zhàn)略契合。他們失敗的部分原因是A) low demand for their service. 他們服務(wù)的需求量低B) slow inventory turnover pared to industry averages. 存貨周轉(zhuǎn)率低相比行業(yè)平均值C) higher labor costs for picking orders. 領(lǐng)料訂單的勞動力成本上升D) poor quality 54) Successful supply chain management requires many decisions relating to the flow of information, product, and funds. These decisions fall into three categories or phases. Which of the following is NOT one of these categories?成功的供應(yīng)鏈管理需要做許多關(guān)系到信息、 產(chǎn)品和資金流的決定。E) All of the above are accurate. 以上都準確35) Which of the following statements about push processes is accurate?下列關(guān)于推進程的陳述哪個準確?A) May also be referred to as speculative processes. 可能也被稱為投機的過程。E) none of the above 以上都不是19) The replenishment cycle occurs at the 補貨周期發(fā)生在A) customer/retailer interface. 客戶/零售商接口B) retailer/distributor interface. 零售商/經(jīng)銷商的接口C) distributor/manufacturer interface. 分銷商/制造商的接口D) manufacturer/supplier interface. 制造商/供應(yīng)商接口E) none of the above 以上都不是20) The processes involved in the replenishment cycle include參與補貨周期的過程包括A) retail order receiving. 零售訂單接收B) retail order entry. 零售訂單輸入C) retail order trigger. 零售訂單觸發(fā)器D) retail order fulfillment. 零售訂單履行E) all of the above 以上都是21) The processes included in the replenishment cycle include all of the following except所有參與補貨周期的過程除了A) retail order receiving. 零售訂單接收B) retail order entry. 零售訂單輸入C) retail order trigger. 零售訂單觸發(fā)器D) retail order fulfillment. 零售訂單履行E) none of the above 以上都不是22) The processes included in the replenishment cycle include包含在訂貨周期的過程包括A) order arrival. 訂單到達B) production scheduling. 生產(chǎn)調(diào)度C) retail trigger. 零售觸發(fā)器D) manufacturing. 制造業(yè)E) 23) The replenishment cycle is initiated when 補貨周期開始當A) the customer walks into the supermarket. 顧客走進超市B) the customer calls a mail order telemarketing center. 客戶來電電話營銷中心郵購C) customers load items intended for purchase into their carts. 客戶的負荷項目,用于購買到他們的車。C) the process where product is prepared and sent to the customer.產(chǎn)品準備并發(fā)送給客戶的過程。B) the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.在供應(yīng)鏈的過程被劃分成一系列的在連續(xù)階段之間的界面進行的活動。20) The manufacturing cycle occurs at the manufacturer/supplier interface. Answer: FALSE 制造周期發(fā)生在制造商/供應(yīng)商接口。4) The objective of every supply chain is to maximize the overall value generated. TRUE 每一個供應(yīng)鏈的目的是生成的整體價值最大化。13) The objective of customer order entry is to ensure that orders are quickly and accurately entered and municated to other affected supply chain processes. Answer: TRUE 客戶訂單輸入的目標是確保訂單是快速、 準確地輸入,并傳達給其他受影響的供應(yīng)鏈流程。29) All supply chain activities within a firm belong to one of three macro processes — CRM, ISCM and SRM. Answer: TRUE在一家公司內(nèi)的所有供應(yīng)鏈活動都屬于三個宏觀過程之一 — — CRM、 ISCM 和 SRM。C) the process where product is prepared and sent to the customer. 產(chǎn)品準備并發(fā)送給客戶的過程。E) none of the above 以上都不是17) The objective of customer order fulfillment is to 客戶訂單履行的目標是A) get the correct orders to customers by the promised due date at the lowest possible cost.以盡可能低的成本在承諾到期日獲得正確的訂單客戶B) maintain a record of product receipt and plete payment.保持產(chǎn)品收據(jù)和完成