【正文】 the effect of the immediate corrective actions： 緊急對(duì)策應(yīng)考慮到： Cost 成本 Delivery 交貨期 Inducement of other types of defects. 不可因而引起其他形式的不良。 Prepared by Eric copy without of 32 Prepared by Eric Chen. Not copy without permission. APLUS 4. Provide weekly updates to the originator as per schedule. 每周按計(jì)劃向 8D發(fā)起人通報(bào)改善措施落實(shí)情況。 A defect occurred that should have been contained within the supplier39。 Prepared by Eric copy without of 32 Prepared by Eric Chen. Not copy without permission. APLUS 五 . Discipline 1: Use Team Approach 8D – 第一條：組建團(tuán)隊(duì) and record internal and external team members. 選擇并記錄公司內(nèi)外的所有成員。 Prepared by Eric copy without of 32 Prepared by Eric Chen. Not copy without permission. APLUS 問題分析 Prepared by Eric copy without of 32 Prepared by Eric Chen. Not copy without permission. APLUS 掌握“問題”之要領(lǐng) 1) “問題” ? 實(shí)際與理想之間的差距 (Gap). 2) 問題的型態(tài) ? (s 太大 ) (X bar太低 ) 3) 發(fā)掘問題 ? 把問題視作一座冰山 (使用工具 : 5Why,親和圖法 ,關(guān)連圖法 ..) Prepared by Eric copy without of 32 先提昇製程水準(zhǔn) (X bar ) 還是降低異常 (s ) Prepared by Eric copy without permission. Prepared by Eric Chen. Not copy without permission. APLUS 變異很小 , 但卻不準(zhǔn)確 Prepared by Eric copy without of 32 Prepared by Eric Chen. Not copy without permission. APLUS 準(zhǔn)確 , 但變異卻很大 Prepared by Eric copy without of 32 0 10 20 30 40 50 60 Cpk= Cpk= 6 4 14 24 34 44 54 64 74 Prepared by Eric copy without of 32 Cpk= 6 4 14 24 34 44 54 64 74 Cpk= 5 5 15 25 35 45 55 65 Prepared by Eric copy without of 32 把問題想像成一座冰山 現(xiàn)在 看得到的 , 可感覺 , 可測(cè)量 問題 緊急處理 一次因 (近因 ) 治標(biāo)對(duì)策 (暫時(shí) ) n 次因 (遠(yuǎn)因 ) 治本對(duì)策 (永久 ) 真因 真因 真因 真因 真因 why why why why why 過去 現(xiàn)象 5 Why 1H 工具 Prepared by Eric copy without of 32 5 Why 範(fàn)例 : 為何停機(jī) ? 問 1:為什麼機(jī)器停了 ? ? 答 1:因?yàn)闄C(jī)器超載 , 保險(xiǎn)絲燒斷了 Prepared by Eric copy