【正文】
and Retailers’ Association believe it’s unnecessary since they don’t sell information.6. Is there support for SP4 17? / Yes. But retailers’ and grocers’ lobby is strong.7. What would SP4 17 really entail for the supermarkets?/ Send a letter out of bill./ Let people know at cash register./ Have brochure or new application available./ Educate people that they have a choice, don’t have to trade privacy for grocery bill. Part III. Independent Listening Key Words and PhrasesService culture in Germany: funny/not used serve people/ no feelling for helping/ just do jobSpirit concept: new service concept /friendly / attentive/ “l(fā)icense to smell”/attractive/ relaxed atmosphere /no objectionCost: pay off in long run/ no reliable figures/ customers acknowledge effortsPositive votes: friendly/help without questions / like/ better service/ example for whole service culture