【正文】
he receptionist, who informed me that I was in the X ray queue and I’ d have to go to another queue and start again! I couldn’ t believe it and asked her if it might be possible to give me an appointment card anyway without making me queue up informed me it was no good arguing with her and I should have read the sign, an almost invisible piece of card saying “ X rays” just in front of her where very few people can have seen matter how hard I tried to persuade her, she wouldn’ t give me an appointment card for a blood test, so I started queuing again and finally got the card at 8∶ 30! I then set off for the blood test room, following the nice new signs until they suddenly stopped and I realized that I was in a part of the hospital that hasn’ t been finished yet! When I got to the door I saw a notice saying “ Back in 10 minutes” . I sat down and waited for 30 minutes before a doctor appeared and told me to e in without, of course, apologizing for keeping me asked him why I’ d had to wait and he explained he’ d had to help out in another ward which was understaffed as a result of a flu epidemic(流感 ) among the doctors! I got out of the hospital at 9∶ 45 am and breathed a sigh of ’ m now waiting for the results. So, , a far from rosy the public should be under no illusions(錯(cuò)覺 ) that things have changed for the you should visit the hospital as an anonymous outpatient(門診病人 ) rather