試談sd調(diào)研相關(guān)資料(完整版)
【正文】 憑單是否與退貨建立關(guān)聯(lián)？. Do these credit memos need to be authorized anywhere? If so， describe the authorization process.建立貸項憑單是否需要權(quán)限管理？如果需要，請描述審批流程。. If not already mentioned in the functional specifications, describe the quantity structure (material, customer orders, and deliveries…)?先不考量功能層次，請描述貴公司的部分總量結(jié)構(gòu)組成（物料，客戶定單，出貨量等）。. Who are you speaking to and what is their function?與你相關(guān)聯(lián)的部門有哪些，他們的職能分別是什么？. How many employees have been definitely set aside for this project? (Former experience/training?)銷售部現(xiàn)有多少固定的雇員。. Customer master data客戶主數(shù)據(jù). Are the customers currently maintained centrally or locally (when, by whom)?客戶主數(shù)據(jù)當前是在集團端集中維護還是由本地子部門單獨維護（什么時候由誰維護）？. What numbering system is currently in use (does it need/have to be retained)?當前客戶主數(shù)據(jù)使用的是何編碼原則（原編碼原則是否需要保留）？. Are there onetime customers?是否需要維護一次性客戶？. Are there customerspecific forms?是否需要維護特定客戶格式？. Are customers assigned to internal organizations (business area, assignment of representatives, persons responsible)?客戶主數(shù)據(jù)是否需要與企業(yè)內(nèi)部組織結(jié)構(gòu)建立關(guān)聯(lián)（業(yè)務范圍，代理人，責任人）？. Are customers assigned to groups (for evaluation/analysis or pricing)?出于評估/分析或定價的考量，多個客戶主數(shù)據(jù)是否需要集合到特定群組？. Does the person responsible have customerspecific attributes available in the header (texts, copy functions)?每個責任人所對應的客戶是否有特殊屬性需要在文件中維護（文本，復制控制）？. Are customerspecific material descriptions retained? Does the customer use these when ordering?是否需要維護客戶方面的物料描述？客戶下采購定單時是否使用自己的物料描述？. Does the customer always refer to a specific pallet of goods (product proposal)?客戶是否經(jīng)常性涉及柵板管理？. Creating inquires/quotations建立詢報價. Are customer inquires/quotations retained?是否需要在系統(tǒng)中涉及詢/報價管理？. Are these inquiries processed or evaluated according to particular criteria (reason for rejection)?詢價處理或評估是否遵循特定的標準（是否需要維護拒絕原因）？. Are these inquiries/quotations sent to the customer (print forms)? 詢報價的憑證是否需要發(fā)送給客戶？. Order processing定單處理. Order types定單類型. What order types are used (standard,rush,cash,thirdparty,free of charge delivery, scheduling agreement, contr
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