【正文】 ld be available in order to verify pliance with the requirements of clause of ISO 9001? In your answer, make links to other ISO 9001 clauses as necessary. 那些客觀證據(jù)能提供以證明符合ISO ？在您的回答中， 與其它ISO 9001條文相連結(jié)。 What would be your two main considerations in deciding the sequence of activities for the audit?舉出2個你在決定稽核活動順序的主要考量？ How would you approach the audit of continual improvement in this organisation? 你如何稽核該公司的持續(xù)改善？Sequence of activities 活動的順序Maximum 4 marksContinual improvement in this organisation 企業(yè)的持續(xù)改善Maximum 6 marks Describe the principal actions which should be taken, and by whom, when a nonconformity has been identified during an audit. A simple flowchart may be used to answer this question.當稽核所發(fā)現(xiàn)的不符合事項，請陳述主要採取的行動並說明該由誰、何時來執(zhí)行？利用簡單流程圖來回答此問題。當你詢問這點，管理代表告訴你，管理審查分為兩個過程，因為，要將所有部門及高階主管同時召集是有困難的。Incident Number 3In the purchasing department the auditor asks how the new supplier for TMX101 items was selected. The purchasing clerk explains that the regular supplier could not meet the delivery date and the order was placed with a new supplier which they had never used before, only because the price quoted was extremely low. The clerk states that no other evaluation was conducted.10 marks在採購部門，稽核員問到TMX101物品的新供應(yīng)商是如何選擇的。並且說明稽核員應(yīng)該採取那些進一步的行動。並且說明稽核員應(yīng)該採取那些進一步的行動。其中有個不符合事項陳述有3位採購部門的員工未被訓(xùn)練如何使用合格供應(yīng)商名冊，而矯正措施是對這3位員工進行訓(xùn)練。仔細衡量每種情況並採取下列二者之一的行動：a) For each incident, if you think that there is sufficient objective evidence of nonconformity then you should plete a nonconformity report and categorise it as major or minor. 若您認為已有足夠客觀證據(jù)顯示其為不符合事項，則應(yīng)該完成不符合事項報告及分類b) If you do not think that there is sufficient objective evidence of nonconformity then: 若您不認為有足夠客觀證據(jù)顯示其為不符合事項，則： purchasing 採購請解釋其不同的特徵。題目上所顯示之“條文”即指標準中，例如：(a)…等。 the pass mark is 70% and you must achieve at least 40% in each of the four sections.考試時間二小時，總分為100分，70分以上合格且每大題必須至少答對40%。9000:2000 definition of:“產(chǎn)品系統(tǒng)或過程履行固有特質(zhì)要求的程度滿足客戶和其他利益團體要求的能力” 是ISO 9000:2000對何者的定義：a continual improvement 持續(xù)改善b quality assurance 品質(zhì)保證c quality 品質(zhì)d all of the above 以上皆是e none of the above 以上皆非 Indicate fully the clause of ISO 9001 that is applicable to the following:指出ISO 9001的條文： 〝ensure that personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of quality objectives〞 〝確保員工對他們活動的重要性及相關(guān)性的認知及他們對品質(zhì)目標的達成如何貢獻〞 This is covered by clause ..................這段話在條文…….............. Indicate fully the clause of ISO 9001 that is applicable to the following。 Section 3 worth 30 marks 第三大題 每大題10分Attempt each of the following three questions each worth 10 marks. Questions that require a detailed written answer will normally fill the space provided. Where appropriate, you should identify the relevant clauses of ISO 9001 in your answer.詳細回答下列三題，適當時，您應(yīng)該標示出相關(guān)的ISO 9001條文 You are planning a process audit of an organisation that supplies electronic cabling and networking products. The organisation consists of the following departments: 您計劃以過程導(dǎo)向的方式為一家供應(yīng)電子線纜和網(wǎng)路產(chǎn)品的公司稽核。 You are conducting an audit of a me