供應(yīng)商評價的指標(biāo)體系(完整版)
【正文】 at is necessary. The labeling contains all essential information, is clearly legible and is provided with a barcode ReliabilityFailure rate in the fieldThe failure rate in the field(failures in the course of operation by the end user) is below the agreed target value in ppmResults of reliability testsThe number of failures in reliability tests carried out by the supplier and the customer is less than the agreed values Processing of plaintsFailure analysis reportsIn terms of both from and content, the reports meet the requirements. They contain details of corrective action required to prevent the recurrence of the failureProcessing timeThe processing time for the failure analysis report covering The initial acknowledgement and The concluding assessment with Proposed corrective actionSatisfies the requrementsEffectiveness of corrective actionsThe corrective action proposed in failure analysis reports is successful. Recurrent failures do not occur CooperationInterfacesThe interfaces and procedures for the exchange of information on products are clearly definedInformationThe information provided on the products is adequate and satisfactoryEarly warning system(technical)The supplier operates an early warning system which gives the customer early notification at the occurrence of problems in the supplier’s productionMutual improvement programmesOn his own intiative, the supplier takes steps to improve the products the suppliesNotification of changesChanges are notified promptly and in detail so that no queries are necessary5 Deliveries Deliveries logisticsAbility to deliverThe supplier’s ability to deliver is assured even in the event of changes in the requirements due to increased demandFor this purpose, regular disclosure of projected quantitative requirements take place between the supplier and the customer. The supplier is proactive in seeking this dialogueReliability of deliveriesThe reliability of deliveries, expressed in % of deliveries which ply with the agreed delivery date, is above the target valueReject rate(logistics)The reject rate of the deliveries in % due to logistical errors ( incorrect deliveries, incorrect delivery date etc.) is below the target valueContingency stocks
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