【正文】 e.　　 G: How much does this two page cost?　　 C: Let me count, it’s yuan in all. How would you like to make the payment, sir?　　 G: I’d like to pay in cash, but could you tell me how do you count this amount.　　 C: The regulation of charge in business center is on this board.　　 G: Let me see, I know. Here is the money.　　 C: Here is your change.　　 G: Thank you very much. Good bye.　　 C: My pleasure. Good bye.　　B　　Use internet type and copy　　Clerk: Good afternoon, sir, Can I help you?　　Guest: Good afternoon. May I use the Internet.　　 C: Certainly,sir. Let me dialup. Please sit down and you can use it already.　　 G: Thank you. Can I typed of my Email.　　 C:Sure.　　 G: I’d like to copy this two pieces of paper.　　 C: OK. How many copies do you need?　　 G: One each.　　 C: All right. Just a moment, please, sir. Here you are.　　 G: Thank you. How much does it cost?　　 C: The internet charge in 30 minutes is 10 yuan, the type each piece of paper is 10 yuan, and the copy each piece of paper for A4 size is 1 yuan,so the total is 21 yuan in all. How will you be paying the bill, sir?　　 G: I’d like to pay in my room bill now.　　 C: Certainly. Could you sign here, sir?　　 G: OK. Thank you very much. Good bye.　　 C: My pleasure. Bye.酒店總機英語口　　Useful Expressions　　Sorry, he has moved to another roo.　　Please press “8“ first and when you hear the dial tone, press the number you want.　　Sorry, I can’t hear you. Could you please speak a little louder?　　Sorry, I can’t follow you. Could you speak slowly?　　Sorry, there is a trunk call for you, please hang up your receiver.　　There is a cross line, please dial again.　　The line is busy, please call again after a while.　　I’ll transfer your call to Information desk, you should check the room number first.　　May I read back the message to see if it’s correct, please?　　Just wait a moment and I’ll connect you.　　1Would you please tell me the spelling of your name?　　1They aren’t answering.　　1I’m sorry, there’s no reply from the room 1111.　　1Under the 10th floors, please press “0“ first and the room number.　　1May I know your room number, please?　　1If you have any questions, please call me.　　1Will you please think it over once more?　　1Don’t worry. I’ll wakeup you on time tomorrow morning.　　1Sorry, the receiver in his room is not on the right place.　　Would you like to leave a message?　　ConversationA　　Operator: Yuhuan Grand Hotel. May I help you?　　Guest: Yes. May I speak to Mr John? His room number is 1111.　　 O: I’ll put you through, madam……sorry,there is no answer. May be he is out. would you like to leave him a message or to call it again?　　 G: Could you try again?　　 O: Certainly, madam. Just a moment, please……Thank you for waiting. I’m afraid there is still no reply.　　 G: I see. I’d like to leave a message. Can you help me?　　 O: Certainly, madam. Go ahead, please.　　 G: Yes. My name is Herry. I have an appointment with Mr John this afternoon. But I can’t to there at that time. Please tell Mr John to wait for me in his room at 9:30 tomorrow morning.　　 O: Your name is Herry and tell Mr John to wait for you in his room at 9:30tomorrow morning. Am I right?　　 G: Yes, that’s right. Thank you! Goodbye!　　 O: You’re wele. Goodbye!B　　Operator: Operator. May I help you?　　Guest: Yes. Can you tell me how to make the IDD call?　　 O: Certainly, sir. Please press “8“ first and then the country code and area code, then the number you want.　　 G: I see. And how to make the roomtoroom call?　　 O: For calls roomtoroom. up the 10th floors, please press “0“ first and then the room number, abore the 10th floors, you could direct dail the room number, there must be four digits in the final number.　　 G: I see. Thank you! C