【正文】 f measure 86 Text Text Text LINEAR P * 資料來源： Unit of measure 87 Text Text LINEAR Q * 資料來源： Unit of measure 88 PROPELLER * 資料來源： Unit of measure 89 Text Text Text Text Text STEP 5 * 資料來源： Unit of measure 90 Text Text Text Text 2 ON 1 * 資料來源： Unit of measure 91 Text Text Text Text Text Text AGAINST * 資料來源： Unit of measure 92 Text Text Text Text Text AT WORK * 資料來源： Unit of measure 93 Text Text COUPLED HORIZ * 資料來源： Unit of measure 94 Text Text COUPLED VERT * 資料來源： Unit of measure 95 Text Text Text Text FOCUSED * 資料來源： Unit of measure 96 New entrant Suppliers Industry petitors Buyers Substitutes FORCES AT WORK * 資料來源： Unit of measure 97 Text Text Text PARALLEL * 資料來源： Unit of measure 98 Text Text Text Text SPLIT * 資料來源： Unit of measure 99 Text SURROUND * 資料來源： Unit of measure 100 Text Text TWISTED * 資料來源： Unit of measure 101 Text Text UP AWAY * 資料來源： Unit of measure 102 Text Text UP DOWN * 資料來源： Unit of measure 103 Customer Clients Distributors Competitors Suppliers 3Cs TRIANGLE * 資料來源： Unit of measure 104 Skills Shared values Strategy Staff Structure Systems Style A coherent set of actions aimed at gaining a sustainable advantage over petition The anization chart and acpanying baggage that show who reports to whom and how tasks are both divided up and integrated The people in the anization, considered in terms of corporate demographics, not individual personalities The way managers collectively behave with respect to use of time, attention and symbolic actions The processes and procedures through which things get done from daytoday Those ideas of what is right and desirable (in corporate and/or individual behavior) which are typical of the anization and mon to most of its members Capabilities possessed by the anization as a whole as distinct from the individuals. Some panies perform extraordinary feats with ordinary people 3S4S * 資料來源： Unit of measure 105 The way managers collectively behave with respect to use of time, attention, and symbolic actions The people in the anization, considered in terms of corporate demographics, not individual personalities The anization chart and acpanying baggage that show who reports to whom and how tasks are both divided up and integrated Those ideas of what is right and desirable (in corporate and/or individual behavior) which are typical of the anization and mon to most of its members The processes and procedures through which things get done from day to day A coherent set of actions aimed at gaining a sustainable advantage over petition Capabilities possessed by the anization as a whole as distinct from the individuals. Some panies perform extraordinary feats with ordinary people Staff Systems Style Shared Values Structure Skills Strategy 2S5S * 資料來源： Unit of measure 106 Competitive position Low Medium High Product/market attractiveness Low Medium High BUSS PORTFOLIO * 資料來源： Unit of measure 107 Change vision Chief Executive Leadership groups Down the line External constitution Commitment Conviction Courage Capability Individual activity Enabling devices CHANGE BOARD * 資料來源： Unit of measure 108 Delta P Vision and Leadership Organizational Infrastructure Performance Measurement People Development Communications Problem Solving Process ? Client managers (particularly middle management) have skill to lead program implementation ? Change in actual behavior ? Action plans sufficient to achieve goals ? Agreement on objectives by line management ? Management of high involvement process ? Implementation or near implementation of required structure and systems ? Flow of 2way munications ? People’s understanding, belief and contribution to act on vision and action plans ? Accurate measurement of action and results ? Clear accountabilities ? Early wins Visible demonstration of new vision and values by client leadership DELTA P * 資料來源： Unit of measure 109 Natural o