【正文】 9。2You are 。2I39。3Sorry to interrupt ，打擾您了。飯店英語交流用語?征詢和指路用語3Can(May)I help you? 我能幫您什么嗎？ Yes, 。Where is the washroom(restroom, elevator)? 請問盥洗室（休息室、電梯）在哪兒？ This way, Turn left /。t leave anything 。5Good 。I hope I39。May I take your order, sir? 您要點菜嗎？1What would you like to have, coffee or tea? 您要喝咖啡還是茶？1Would you like to have any wine with you dinner? 您用餐時要喝點酒嗎？1Service hours are:（餐廳）供應(yīng)時間是：7: 9: 。ll offer tour guides plimentary 。s against the hotel39。m afraid you39。I can39。館英語?預(yù)訂房間1．I39。7．And we look forward to seeing you next 。14．By the way, I39。37．Have you any vacant(spare)room in the hotel? 旅館里有空余房間嗎？38．Sorry, we have no vacant(spare)room for I can remend ou to the Orient Hotel where you may get a spare ，我們已經(jīng)客滿了。Words and Expressions heating fee 供暖費exclude ??排除在外reasonable ，不貴的 fortnight ，兩星期 procedure ，步驟，程序 check－in procedure 住宿登記手續(xù) registration ，注冊 deluxe suites 豪華套房賓館英語?在接待處(2)44．Yes, we do have a reservation for ，我們這兒是有您預(yù)訂的房間。52．My business negotiation has progressed much more slowly than I had 。56．But I39。t flatter 。39。I39。Doggy 。Good for you!好得很！Help me 。The line is 。Shoot the 。I39。Come on, be ，你怎么不講道理。I hate to be late and keep my date 。I can39。t over do it!別做過頭了!Drop me a line!要寫信給我!Easy e easy go!來得容易去也快!Get a move on!快點吧!Give me a break!饒了我吧!Glad you like it!很高興你喜歡!Great minds think alike!英雄所見略同!He always talks big!他老是吹牛!He39。ve got the blues!我很郁悶!It39。我們的經(jīng)理稍后會來酒店問候您。 all is ready，we’d better start for the ，我們最好動身去賓館吧。 Export ’ve e to meet ，我是來接您的。m in a hurry!我趕時間!I39。t give me that!少來這套!Don39。It is of high 。Do you have any money on you？ 你身上帶錢了嗎？Dinner is on 。m dying to see 。ll be along in a few 。Get an 。You bet!一定，當(dāng)然！That is a boy!太好了，好極了！It39。I am all 。t get high 。Can you dig it？ 你搞明白了嗎？You want a bet？ 你想打賭嗎？What if I go for you？ 我替你去怎么樣？Who wants？ 誰稀罕？Follow my 。t it? Watch your you like....what about...Would you mind....May I ask about....If you have any problem or questions, please don39。m glad that we39。50．It is on the 14th floor and the daily rate is $，每天的房費是90美元。ll mail a letter to 。35．Would you mind filling in this form and pay a hundred yuan in advance or 。ll take 。5．How long will you be staying? 您打算住多久？6．We39。You may pay in cash or with credit 。t worry, sir(madam)先生（夫人），請不必擔(dān)心。Thank you all the ，還是要謝謝您。1I39。ll give you a 10%(ten percent)。ll send for an electrician(doctor...)我給您請電工（大夫??）。s desk over 。54Please be 。s on the second(third)（三）樓。3Let39。那是我的過錯。(With pleasure.)(My pleasure.)2I am at your 。2It39。（客人在飯店逗留期間）I hope you have enjoyed your stay with 。1I assure you it wont happen 。5Bon 。50、回見。ve always considered owning my own 。2Do you want to join me for a game of tennis?你想和我玩一場網(wǎng)球嗎？Only if you let me 。2Sorry to keep you 。s just the alcohol 。What do you feel like drinking? 你想喝點什么？Tea is fine with 。m zhao to my hometown!嗨，我是趙海，歡迎來到我的家鄉(xiāng)。來賓初次來訪，應(yīng)安排送客車輛或引導(dǎo)車輛，將來賓引導(dǎo)至接應(yīng)地點。會務(wù)人員和司機等不與主賓用餐的人員一同至工作餐地點用餐。湯、粥類食品應(yīng)同時提供，不擺上桌，詢問用餐人喜好后，在茶水柜處盛好雙手端上。用餐過程中，會務(wù)人員全程陪同服務(wù)（公司領(lǐng)導(dǎo)有特殊指示的除外），待客人落座后開始斟茶，根據(jù)需要倒酒。茶歇服務(wù)：會議時間較長時，需準(zhǔn)備茶點臺，提供點心、水果及各類茶飲，食物要求方便易取。播放幻燈時，為匯報人準(zhǔn)備1支翻頁激光筆，1支備用。在允許的情況下，安排攝像人員進行拍攝。來賓車輛到達停車場后，保安員應(yīng)給予引導(dǎo)和幫助，但對車輛的停泊位置不做強性限制。確定隨車參觀的陪同人員，參觀車輛每到達一個目的地應(yīng)及時在微信群中通報位置，同時，在允許的情況下，對參觀過程進行拍照作為存檔資料。需提前確定接應(yīng)地點、時間、接應(yīng)對象及車牌號，指定專人專車在約定時間前20分鐘到達等候。第四篇：外賓接待流程外賓接待流程一、確定接待內(nèi)容接待活動前一天需明確以下事項，以便安排后續(xù)工作：接待對象：掌握來賓信息，包括姓名、所屬單位、職務(wù)、人數(shù)，是否有隨行人員或司機。報銷時，需提供住宿費、餐費、交通費、禮品費等原始票據(jù)。冷餐、酒會、茶會分別為每人每次150元、100元、60元。自費：外賓在嘉興期間的醫(yī)藥、郵電通訊、洗衣、理發(fā)等費用，除國家元首、政府首腦外，原則上均由外賓自理。中央（浙江?。﹩挝谎埖耐赓e團組在嘉興期間，宴請按有關(guān)規(guī)定執(zhí)行。7．對需要購買回程飛機、車、船票的客人，要事先了解離開的日期，乘坐何種交通工具，收齊預(yù)付款，交票務(wù)人員辦理。（3）揮手告別并配以關(guān)切牽掛的道別語，待飛機起飛（車船開動）后再離開。二、送客送客是公務(wù)接待工作最后一環(huán)，可適當(dāng)饋贈禮品，提醒別忘所帶物品。因初次見面和迎接地點擁擠喧鬧，為便于識別，高舉接站牌、橫幅、小旗等迎接，使客人能從遠處看到，主動前來接洽；應(yīng)禮貌地問清客人情況，不要接錯人，既保證接站順利，又增加客人的自尊、自豪感，增進雙方感情。 morning is just 400 yuan per : Well, I will choose the first : I have your name? A: : Ann, a single room with a private bath, puter, air conditioner from the 23rd to the : Yes, that’s : And, what’s your phone number? A: My phone number is ***.N: Ok, I got 3 : In the airport A: If I’m not mistaken, you must be Miss Smily from William : Yes, I : I am the secretary of International Trade to meet you!S: Nice to meet you, you for meeting me : My ’s the present for : Thanks a million!It’s very kind of you!A: May I help you with your luggage? S: No, thanks!I can manage it you for your you don’t mind, please help me with my : Of was your Smily? S: It was terrific except that I’m not used to taking such a long : So, how long did you take? S: About 12 : Wow, really a long flight!Our car is waiting for us, let’s go straight to the way, please!S: ’s go!Part 4Check inNGood morning , to Wangchao can I do for