【正文】 LONGSTANDING BUSINESS RELATIONSHIP THAT WE ACCEPT YOUR OFFER AND WE TRUST THIS MARKS THE BEGINNING OF OUR FORMAL BUSINESS SEND THE CONTRACT TO US AS SOON AS FAITHFULLY, COMPANY DEAR SIRS, WE THANK YOU FOR YOUR LETTER OF OCT, SOON AS WE HEAR FROM YOUR VALID LETTER OF CREDIT, WE WILL SEND YOU THE CONTRACT, SO THAT THE GOODS CAN BE READY FOR SHIPMENT AS LOOK FORWARD TO RECEIVING YOUR FAVOURABLE REPLY FAITHFULLY, COMPANY DEAR SIRS, WE ARE IN RECEIPT OF YOUR LETTER OF THE 17TH, INFORMING US OF THE ESTABLISHMENT OF YOUR L/C AGAINST OUR S/C L/C IN QUESTION HAS JUST COME TO , WE REGRET TO HAVE FOUND THAT THERE ARE CERTAIN CLAUSE WHICH DO NOT CONFORM TO THOSE OF THE BY WE LIST THE DISCREPANCIES FOR YOUR )PLEASE INSERT THE WORD”ABOUT”BEFORE THE QUANTITY AND AMOUNT IN YOUR L/C AS IT IS IMPOSSIBLE FOR US TO SHIP THE GOODS IN THE EXACT QUANTITY AS )TO EXTEND THE TIME OF SHIPMENT TO THE END OF JANUARY, SUPPOSE THAT THE ABOVE MISTAKES ARE CLEERICAL AND HOPE YOU WILL MAKE THE NECESSARY AMENDMENNTS IMMEDIATELY BY FAX SO THAT WE CAN SHIP THE GOODS IN PROMOPT ATTENTION TO THE ABOVE WILL BE FAITHFULLY, COMPANY DEAR SIRS, WE ACKNOWLEDGE RECEIPTT OF YOUR LETTER DATED THE 19TH ORDER TO ELIMINATE POSSIBLE FUTURE TROUBLE,WE WOULD LIKE TO MAKE CLEAR BEFOREHAND OUR PACKING REQUIREMENTS AS PUMP UNDER THE CAPTIONED CONTRACT WILL BE PACKED IN INTERNATIONAL STANDARD PUMP BOXES AND STENCIL THE SHIPPING MARK ON THE OUTER THE ABOVE SALES CONTRACT IN DUPLICATE BUT AND PLEASE FIND ONE SET OF SHIPPING DOCUMENTS COVERING THIS CONSIGHMENT, WHICH CONTAINS: NONNEGOTIABLE COPY OF B/L INVOICE IN DUPLICATE COPY OF CERTIFICATE OF QUALITY MEMO IN DUPLICATE COPY OF INSURANCE POLICY WE HOPE THE CONSIGHMENT ARRIVES IN GOOD ORDER AND GIVES YOU COMPLETE FAITHFULLY, COMPANY DEAR SIRS, IN REPLY TO YOUR LETTER OF 21TH OCT,ENQUIRING ABOUT THE INSURANCE ON OUR CIF OFFER FOR PUMP MADE TO YOU, WE WISH TO GIVE YOU THE FOLLOWING TRANSACTIONS CONCLUDED ON CIF BASIS, WE USUALLY EFFECT INSURANCCE WITH THE PEOPLE’S INSURANCE COMPANY FOR CHINA AGAINST ALL RISKS AS PER OCEAN MARINE CARGO CLAUSES OF THE PEOPLE’S INSURANCE COMPANY OF CHINA, DATED 1ST JANUARY, ARE ALSO IN A POOSITION TO INSURE THE SHIPMENT AGAINST ANY ADDITIONAL RISKS IF YOU SO DESIRE, AND THE EXTRA PREMIUM IS TO BE BORNE BY THIS CASE, WE SHALL SEND YOU THE PREMIUM RECEIPT ISSUED BY THE RELATIVE ,THE AMOUNT INSURED IS 110% OF THE TOTAL INVOICE ,IF A HIGHER PERCENTAGE IS REQUIRED, WE MAY DO ACCORDINGLY BUT YOU HAVE TO BEAR THE EXTRA PREMIUM AS HOPE OUR ABOVE INFORMATION WILL PROVIDE YOU WITH ALL INFORMATION YOU WISH TO KNOW AND WE ARE LOOKING FORWARD TO RECEIVING YOUR FAITHFULLY, COMPANY DEAR SIRS, WE ACKNOWLEDGE RECEIPT OF YOUR LETTER OF 11 JAN,2011 COMPLAINING ABOUT THE DELAYED GOODS ARE IN FACT STILL WITH THE ASSURE YOU THAT YOUR ORDER HAS BEEN ATTENDED TO IN STRICT ROTATION, AND THE FORWARDERS HAVE BEEN INSTRUCTED TO TREAT YOUR SHIPMENT WITH ABSOLUTE , WE ARE GIVEN TO UNDERSTAND THATT DISPATCH WILL BE EFECTED ON THE FLOWER,DUE TO ARRIVE AT SINGAPORE ON JAN GREATLY REGRET THE ANNOYANCE CAUSEED BY THE DELAYED DELIVERY OF YOUR COULD PUT FORWARD SOME EXCUSE,BUT WE REFRAIN FROM DOING SO BECCAUSE OUR MISTAKE IS NOT FAITHFULLY, COMPANY 三、實(shí)訓(xùn)內(nèi)容的總結(jié)、體會(huì)和感受為期一周的外貿(mào)英語(yǔ)實(shí)訓(xùn)，每天的課程夠安排的非常充實(shí)，無論是老師還是學(xué)生都是按部就班，老師的細(xì)心，耐心，專心指導(dǎo)，同學(xué)們表現(xiàn)出來的對(duì)知識(shí)的渴望和積極汲取，師生配合得相當(dāng)默契，課堂氣氛也相當(dāng)融洽?！锻赓Q(mào)英語(yǔ)函電》課程是國(guó)際貿(mào)易專業(yè)的必修課程，本課程系統(tǒng)講述了外貿(mào)英語(yǔ)函電中常用文體的基本知識(shí)，并詳細(xì)講解了外貿(mào)業(yè)務(wù)磋商過程中各個(gè)環(huán)節(jié)往來函電的實(shí)例。詢盤、發(fā)盤要求我們能夠以進(jìn)口商的角色，根據(jù)公司的實(shí)際業(yè)務(wù)范圍和需求，用正確格式撰寫詢購(gòu)產(chǎn)品的信函；能夠以出口商的角色，對(duì)進(jìn)口商的詢盤予以答復(fù)，撰寫產(chǎn)品報(bào)盤的信函同時(shí)掌握詢盤和報(bào)盤函中重點(diǎn)詞的用法和常用的句型。如果買方?jīng)]有能夠及時(shí)開立信用證或買方開立的信用證沒有能夠及時(shí)到達(dá)賣方，賣方就必須和買方聯(lián)系，催開信用證或弄清信用證的下落。在撰寫改證信函時(shí)，我們要逐條列出信用證需要修改的條款，務(wù)必準(zhǔn)確清晰，要求明確。這于我來說無疑是受益匪淺的。其中，軟件中不僅包括函電郵件的填寫，也包括一系列外貿(mào)函電中所涉及到的專業(yè)名詞及句子翻譯的提醒，更有利于學(xué)生對(duì)知識(shí)的把握和專業(yè)素養(yǎng)的提升。實(shí)訓(xùn)具體內(nèi)容： ，句型盤練，重點(diǎn)詞語(yǔ)用法盤練 ：（1）信息來源（2）公司介紹（3）經(jīng)營(yíng)范圍（4）產(chǎn)品種類和特色（5）郵寄相關(guān)資料（6）希望來函詢盤任務(wù)二：詢盤任務(wù)目的：學(xué)會(huì)從報(bào)紙、雜志、網(wǎng)址、交易會(huì)等不同渠道搜集到客戶的信息，根據(jù)公司的實(shí)際業(yè)務(wù)范圍和需求，能用正確格式撰寫買方詢購(gòu)所需產(chǎn)品的信函和賣方報(bào)盤產(chǎn)品的信函，掌握詢盤函中重點(diǎn)詞的用法和常用的句型。介詞的使用，相關(guān)語(yǔ)句的翻譯，句型盤練，重點(diǎn)詞語(yǔ)用法盤練 、還盤核算知識(shí)。任務(wù)七：支付方式任務(wù)目的：使學(xué)生了解外貿(mào)中主要的國(guó)際結(jié)算方式，重點(diǎn)是信用證。如合理，表示歉意并承諾解決好此事 ，講清此事正在調(diào)查，將盡快拿出解決方案 ： 六、實(shí)訓(xùn)心得體會(huì) 在這次實(shí)訓(xùn)期間，通過自己的實(shí)際操作，讓我學(xué)到了很多課堂上許多不能學(xué)到的知識(shí)，在這期間，也遇到了很多實(shí)際操作問題，這為以后真正的工作業(yè)務(wù)中提供了鍛煉，也積累了財(cái)富。而這個(gè)過程是很一個(gè)很難掌握的技能其中涉及到了很多環(huán)節(jié)，其次，出口商所要填寫的單據(jù)是最多的，所以無論是操作的熟練程度還是預(yù)算能力或是對(duì)各個(gè)環(huán)節(jié)中所需單據(jù)的熟悉程度等都有些困難。在這次實(shí)訓(xùn)中我們所寫作的外貿(mào)函電有：建立業(yè)務(wù)關(guān)系信函的翻譯與寫作、詢盤及回復(fù)信函的翻譯與寫作、申訴、索賠和理賠信函的翻譯與寫作、訂單、接受和拒絕信函的翻譯與寫作、催開信用證和修改信用證信函的翻譯與寫作、裝運(yùn)及保險(xiǎn)信函的翻譯與寫作、報(bào)盤、發(fā)盤與還盤信函的翻譯與寫作。一份正確的，完整的，規(guī)范的函電，需要相關(guān)工作人員認(rèn)真負(fù)責(zé)、細(xì)心耐心地完成。同時(shí)公司也極為重視新產(chǎn)品開發(fā)，09年的新產(chǎn)品dr系列瓷器選用上等瓷土(firstclass porcelain)燒制，包裝精美，質(zhì)量上乘，非常具有競(jìng)爭(zhēng)力。我做的是詢盤。在實(shí)訓(xùn)的過程中,我對(duì)國(guó)際貿(mào)易的一些基本的知識(shí)有了更深刻的了解,通過實(shí)訓(xùn),我對(duì)合同單證以及金融操作等基本的業(yè)務(wù)從開始的一無所知到現(xiàn)在能夠應(yīng)用到實(shí)訓(xùn)中。通過這次實(shí)習(xí)，我掌握了很多日后工作所需的基本技能，檢驗(yàn)了平時(shí)所學(xué)習(xí)的基礎(chǔ)知識(shí)，衡量了個(gè)人的能力和水平，發(fā)覺了自身存在的不足和缺點(diǎn)。同時(shí)也使我們準(zhǔn)確的掌握國(guó)家對(duì)外貿(mào)易的各種 規(guī)范, 能獨(dú)立運(yùn)用商務(wù)信函的詞匯及固定句型，熟練撰寫函件，真正明了外貿(mào)函電這門課程的知識(shí)。在這2周時(shí)間，我們主要學(xué)習(xí)了各種函電的撰寫方法以及各種主要的詞匯和句型，而且在各種各樣的函電類型中，我們見識(shí)了眾多專業(yè)性的詞句以及翻譯，在同類的環(huán)境和比較之下，我們?yōu)橐院蟮墓ぷ鞔蛳铝藞?jiān)實(shí)的基礎(chǔ)?！锻赓Q(mào)函電》是一門講述專門用途語(yǔ)言課程，它有別于一般性的語(yǔ)言?！锻赓Q(mào)函電》是一門模仿性、實(shí)踐性、操作性都很強(qiáng)的課程，不通過練習(xí)實(shí)踐，很難加深認(rèn)識(shí)，鞏固所學(xué)知識(shí)。我總結(jié)了在報(bào)關(guān)實(shí)訓(xùn)中的經(jīng)驗(yàn)和教訓(xùn)，幫助我在以后的學(xué)習(xí)過程中不斷充實(shí)自己，更加關(guān)注國(guó)際的經(jīng)貿(mào)環(huán)境，加強(qiáng)實(shí)例分析能力并加強(qiáng)訓(xùn)練，增加感性認(rèn)識(shí)，努力提高業(yè)務(wù)責(zé)任和操作能力，真正做到學(xué)以致用。商務(wù)函電是國(guó)際商務(wù)往來中經(jīng)常使用的聯(lián)系方式，是開展對(duì)外貿(mào)易業(yè)務(wù)和有關(guān)商務(wù)活動(dòng)的基礎(chǔ)及重要工具，商務(wù)函電的作用，一是索取信息或傳遞信息，二是處理商務(wù)交流中有關(guān)事宜，三是聯(lián)絡(luò)與溝通感情。國(guó)際貿(mào)易越來越依賴于單據(jù)交換的過程，商務(wù)函電的中心化作用也日漸明顯。隨著貿(mào)易雙方業(yè)務(wù)聯(lián)系的增多與貿(mào)易關(guān)系的加強(qiáng)，彼此間的了解與溝通日益深入，有個(gè)人內(nèi)容滲入公函的趨勢(shì)，這也助長(zhǎng)了其格式的自由化。大三，是大學(xué)與社會(huì)的一個(gè)交叉點(diǎn)和過度階段。大學(xué)生可以利用假期以及空余時(shí)間去企業(yè)實(shí)習(xí)，在實(shí)習(xí)過程中可以盡可能增強(qiáng)與他人溝通的能力以及提高團(tuán)隊(duì)合作的能力，同時(shí)還可以了解所在企業(yè)業(yè)務(wù)的運(yùn)作特點(diǎn)，將書本上學(xué)到的知識(shí)與實(shí)習(xí)中遇到的問題結(jié)合起來，做到理論聯(lián)系實(shí)際，這樣就可以對(duì)書本知識(shí)的理解更加到位。這次實(shí)訓(xùn)給我們帶來了很多很多我們?cè)?jīng)在課本上學(xué)過，卻又不會(huì)制作的東西，通過這樣的實(shí)訓(xùn)，讓我們把課堂上學(xué)過的理論知識(shí)運(yùn)用到現(xiàn)在的工作中，不斷鍛煉自己的業(yè)務(wù)能力，為進(jìn)入社會(huì)工作從事國(guó)際貿(mào)易工作奠定了重要基礎(chǔ)。企業(yè)需要的不是理論型的而是能夠幫解決實(shí)際問題擁有一定工作經(jīng)驗(yàn)的人才，這給在還是在校大學(xué)生的我們一個(gè)啟示：必須想方設(shè)法提高做事能力、解決實(shí)際問題的能力以及溝通協(xié)調(diào)能力，實(shí)習(xí)就是個(gè)很好的機(jī)會(huì)。外貿(mào)函電的語(yǔ)氣：各部分語(yǔ)氣。三、書寫格式自由化商務(wù)函電的公函，其寫作格式有多種風(fēng)格，有專業(yè)式、簡(jiǎn)潔式和莊重式。在國(guó)際貿(mào)易的操作實(shí)務(wù)中，貿(mào)易各環(huán)節(jié)所有的交往函電都構(gòu)成重要的法律依據(jù)。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系，詢價(jià)，報(bào)盤，還盤，訂貨，接受，簽約，包裝，裝運(yùn)，支付，結(jié)算，保險(xiǎn)，商檢，索賠，代理及仲裁等到幾項(xiàng)特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。希望以后也能因?yàn)榇舜螌?shí)訓(xùn)而有所體會(huì)而提升自身實(shí)力。此外，就同一業(yè)務(wù)環(huán)節(jié)選擇具有代表性的信函進(jìn)行系統(tǒng)性的學(xué)習(xí)，正確理解其內(nèi)容，體會(huì)它們的語(yǔ)言風(fēng)格和寫作技巧，對(duì)同一意思而