002meeting-feb02-波士頓咨詢顧問公司服務(wù)模式的啟示(存儲(chǔ)版)
【正文】 nt to Neolinde 北京南洋林德投資顧問有限公司 GROWN BY GREAT PEOPLE WITH GREAT MIND 1963 ?2 consulting staff ?1 office in Boston ??$ pany 2023 ?2,370 consulting staff ?50 offices worldwide ?Billion$ pany 北京南洋林德投資顧問有限公司 HIGHLY INTEGRATED STRATEGIC SERVICE VISION (SSV) 1. Target Market Segment “ To help the world’ s best anizations make a decisive impact on their direction and performance” 2. Service Concept 3. Operating Strategy ?Clients e first ?Working with clients ?Respect individuals ?Working as a team ?The strategic perspective ?Expanding the Art of possible 4. Service Delivery System Insight Impact Trust 北京南洋林德投資顧問有限公司 BELIVE IN VALUE CREATION BY INTELLECT AND CREDIBILITY Insight Impact Trust Insight Clear understanding of the inner nature of some specific thing Impact Power of an event, idea, etc. to produce changes Trust Confidence in the honesty, integrity, reliability etc. of another person and thing 北京南洋林德投資顧問有限公司 NOT ONLY TALK THE TALK BUT ALSO WALK THE WALK Most important elements Quality and cost control Investment ?“ Happy” employee ?“ Happy” client ?WOM, relationship marketing and client development ?Self selection process ?Evaluation and feedback ?Billability and utilization management ?Tier one ?Investment on client ?Recruiting and
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