客戶服務(wù)部人員基本職能(存儲(chǔ)版)
【正文】 下午 5時(shí) 38分 44秒 下午 5時(shí) 38分 17:38: ? 沒(méi)有失敗，只有暫時(shí)停止成功！。 17:38:4417:38:4417:383/14/2023 5:38:44 PM ? 1以我獨(dú)沈久，愧君相見(jiàn)頻。 — “贊美”客戶的產(chǎn)品 — 巧妙而又適當(dāng)?shù)亍皧蕵?lè)客戶”。 ? 發(fā)展和撰寫(xiě) advertising brief. ? Media brief. 決定廣告戰(zhàn)役所需運(yùn)用的媒體 ? 制定項(xiàng)目完成的時(shí)間表 ? 與創(chuàng)意人員一起，分析 /評(píng)估創(chuàng)意是否符合廣告策略。 ? Secretary 秘書(shū) — 注意細(xì)節(jié)。嗎？ 笑話一則 From David Ogilvy “ What business are you in ?” “ Engineer. You?” “ I’ m an account servicing executive in an ad agency.” “ you write the ads?” “ No, copywriters do that.” “ That must be a fun job.” “ It’ s not that easy. We do a lot of research.” “ You do the research?” “ No, we have research people for that.” “ Do you bring in the new clients?” “ That’ s not my job .” “ Five me ,but what is your job?” “ Marketing.” “ You do the marketing for the clients?” “ No,they do it themselves.” “ Are you in management?” “ No, but I soon will be .” “ Definition 定義 ? 客戶服務(wù)部是作為廣告公司所有部門(mén)與客戶之間的聯(lián)絡(luò)者。 （ The more you know , the more respect you will gain from the Client and other teamplays.) ? 必須了解公司內(nèi)部各部門(mén)之間的運(yùn)作流程。 I love my Client!!!! 為什么？？？ 嘩眾取寵??？曲意逢迎？ I Love my Client!!!(續(xù)） ? 我們的客戶也是人，“愛(ài)”是人與人之間進(jìn)行良
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