汽車行業(yè)sixsigma管理培訓(xùn)(英文版)(存儲(chǔ)版)
【正文】 ot: “How do we succeed?” It’s: “How do we stay successfully?”12Change“It is not the strongest that survive, nor the fittest, but thosemost able to adapt to change.”Charles DarwinThe Origin of Species “People do not resist change, people resist being changed.” Beckhard13ChallengeuResistancethe universal reaction to change.uTechnical resistanceuPolitical resistanceuOrganizational resistanceuIndividual resistance14Six Sigma?uSix Sigma is not a business fad tied to a single method or strategy, but rather a flexible system for improved business leadership and performance.uIt is not about theory, it’s about action.15Passion + Execution = Fast and Lasting ResultsSix Sigma Focusu Delighting the customer through flawless executionu Rapid breakthrough improvementu Advanced breakthrough tools that worku Positive and deep culture changeu Real financial results that impact the bottom lineSigma is a statistical unit of measure that reflects process capability. The sigma scale of measure is perfectly correlated to such characteristics as defectsperunit, partsper million defective, and the probability of a failure/error(Distribution Shifted 177。 6Sigma viewed as a strategic initiative, driving major cultural changes167。 Accountability for 6Sigma results is not forced either through breaking down to specific targets for line anizations or through incentives for superior 6Sigma performance167。 Adopted by all anizations and functions as the “way we do business” and consistently applied – not an option167。Is 6Sigma a means to transforming our culture or just tool?254。Do we want to use 6Sigma in the same disciplined manner as we use our financial operating system?254。 Standard problem solving approaches and fact/data driven business decisions – like a disciplined financial operating systemBest Practice167。 Adoption based on interest of individual line managers – implies there is a choice to do it or not167。Does the data driven stepbystep process show up in the way we address most issues and discussions?Required Mgt. Confirmation167。 )2 308,5373 66,8074 6,2105 2336 s PPMProcessCapabilityDefects per Million Opp.Six Sigma corresponds to parts per billion if process is centeredSix Sigma Goal3 Sigma 6 Sigma5 Sigma4 Sigma % % % %HistoricalCurrentIntermediateLongtermSigma LongTerm Yield StandardSix Sigma Performance Target.... To ProduceImproved Rolled Throughput Yield, Defects Per Unit, Defects Per Million OpportunityReduced Cost of Poor Quality (COPQ)Improved Capacity and ProductivityReduced Variation In Our Processes / Products$$’sA Problem Solving Methodology? Characterize? Optimize? BreakthroughUSLTLSLUSLTLSLTUSLLSLUSL’LSL’The StrategyCustomer Focused Both Internally ExternallyWhich Business Function Needs It?As long as there is a process that produces an output whether it isa manufactured product, data, an invoice, etc... we can apply the Six Sigma Breakthrough Strategy. For these processes to perform to a customer standard they require correct inputs!!!6 SigmaMethodsMFG..DESIGNSERVICEENGMAINT.ADMIN.QAPURCH.Data is derived from objects, situations, or phenomenon in the form of measurements. Data is used to classify, describe, improve, or control objects, situations, or phenomenon.1. We onl
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