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ion System design System development Training Installation Testing Acceptance Phase 1: Service Delivery Impact on the anization or individuals Signing the contract with the supplier Acceptance test 169。 Ali Jawad, Data Management Consultancy, 2023 Project Success Model Initiation Phase Success measures Business feasibility Technical feasibility Super factors 1. Stable requirements 2. Project management methodology 3. Realistic project object 4. Clarity of business objectives Implementation Phase Success measures Completion on time Completion within budget System performance Super factors 1. Supplier petence 2. Offtheshelf relationship 4. Ease of use 5. User acceptance 6. Considering hidden cost 7. Enhancibility of the system Service Phase Success measures Impact User satisfaction Actual use Super factors 1. Indigenous skill level 2. Ease of use training 4. Project objective 5. IS strategy 6. Supplier petence 7. Proven technology 169。 Ali Jawad, Data Management Consultancy, 2023 Success Measures Service ? User satisfaction ? Impact on the anization and individuals ? Actual use Initiation ? Business feasibility ? Technical feasibility Implementation ? Ontime ? Within Budget ? System performance 169。 Ali Jawad, Data Management Consultancy, 2023 Project Life Cycle 169。 Ali Jawad, Data Management Consultancy, 2023 40 Critical Success Factors Technology Factors: 1. Ease of use 2. Enhancibility 3. Current technology 4. Proven technology 5. Openness of the system (OSI) 6. OfftheShelf 169。 Ali Jawad, Data Management Consultancy, 2023 The Applications Portfolio Time Quality Cost 169。 Ali Jawad, Data Management Consultancy, 2023 WHY DO WE USE IT ? 169。 Ali Jawad, Data Management Consultancy, 2023 Statistic cont. ? The OASIG study, UK. Sample based on 45 experts employed by universities and consultancies. ? The bottom line is: 7 out of 10 IT projects “fail” in some aspect. ? Seventyfour percent of all IT projects fail, e in over budget or run past the original deadline... 28 percent of projects fail altogether. Source: The Standish Group ? Every year, $75 bi