【正文】
到達(dá)目的地后,盡可能為客人開(kāi)車(chē)門(mén)。Lesson Six At the Airport Communication Knowledge: 要想給客人留下良好的印象,機(jī)場(chǎng)接機(jī)是較重要的第一步。 Universal Pattern ? Confirming ? Selfintroducing ? Greeting ? Free chatting ? Offering help Confirming ? Excuse me, but aren’t you Mr./Ms….from…? ? Excuse me, you’re Mr./Ms….from...,aren’t you ? ? Excuse me, it’s Mr./Ms….from…, isn’t it? Selfintroducing ? I am … from… ? My name is… from… ? Let me introduce myself. I am… from… ? Allow me to introduce myself.