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【正文】 Six Sigma 1 Seagate Confidential 2 Supplier Six Sigma Modular Training Introduction to Six Sigma Learning Objectives ? The Need for Six Sigma ? Six Sigma Vision, Philosophy and Statistical Method ? Breakthrough Strategy and Focus of Six Sigma ? Six Sigma System Black Belts, Green Belts and Management Seagate Confidential 3 Supplier Six Sigma Modular Training Introduction to Six Sigma Why Implement Six Sigma Now? ? “ Nothing New” – Most of the Six Sigma tools have been around for decades – Neglected due to difficulty and discipline BUT ? Worldwide petition – Makes neglect dangerous ? Computing resources – Makes application possible Seagate Confidential 4 Supplier Six Sigma Modular Training Introduction to Six Sigma 99% Good is Not Good Enough ? 5,000 incorrect surgical procedures each week ? 20,000 lost articles of mail each hour ? No electricity for almost 7 hours each month ? Unsafe drinking water for almost 15 minutes each day Seagate Confidential 5 Supplier Six Sigma Modular Training Introduction to Six Sigma Where Does Industry Stand? 7 Sigma Scale of Measure 1,000,000 100,000 10,000 1,000 100 10 1 PPM ?? Restaurant Bills Doctor Prescription Writing Payroll Processing Order Writeup Journal Vouchers Wire Transfers Airline Baggage Handling Purchased Material Lot Reject Rate Domestic Airline Flight Fatality Rate ( PPM) BestinClass Average Company 3 4 5 6 2 1 IRS Tax Advice (phonein) (140,000 PPM) Seagate Confidential 6 Supplier Six Sigma Modular Training Introduction to Six Sigma Six Sigma View of Quality ? 100% Inspection Inefficient ? Management involvement is KEY ? Focus on the Process ? C
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