【正文】 B：好的，讓我們盡量簡短些，這樣的話就不會花費員工太多時間去閱讀每一期。這樣能夠吸引許多讀者。 B：我同意，但是 … A：且關(guān)于每年的績效考核與員工評估，只作為員工辛勤 工作的回報及尋找工作中的問題。 PART THREE Discussion Email Newsletter You pany would like to introduce an Email newsletter to send to all members regularly. You have been asked to help coordinate the project. Discuss the situation together, and decide: ? what kinds of articles and information should be included ? what the newsletter should look like and how often it should be sent 電子郵件快訊 你們公司意欲創(chuàng)建一份電子郵件快訊，定期發(fā)給全體員工?！吨Z基亞人》雜志采用四種語言出版：英語、芬蘭語、漢語和德語；諾基亞新聞 服務(wù)網(wǎng)每天提供在線的公司新聞；還有企業(yè)內(nèi)部互聯(lián)網(wǎng)，提供大量詳細(xì)的公司信息。 （ 1） What are the characteristics of a good team? 一個良好的團隊有哪些特點？ Characteristics like mutual trust, cooperation, mitment, openness of expression among team members are essential to a good team. Besides, a team should also be clear about the mon goals they aim to attain. （ 2） What might be the disadvantages of working in a team environment? PASS BEC 新編劍橋商務(wù)英語口試必備手冊 （中高級） 第 8 頁 共 297 頁 在團隊中工作有哪些不利因素？ Sometimes, team membership requires you to give up some individuality in order for the team to function as a whole. Sometimes you feel your own contribution to the team cannot be measured, so you work less than you would individually. （ 3） Would you like to take part in a programme for developing teamwork?(Why) 你是否愿意參加團隊發(fā)展的培訓(xùn)課程？ Yes, of course. It offers me opportunities to develop better interpersonal munication skills, and these are essential in my business career. （ 4） How might a pany measure the success of a training programme? 公司應(yīng)該怎樣衡量培訓(xùn)課程的成?。? To evaluate the impact of a training programme, we can see if the training has helped to address the issues in the work, to see if there’s any improvement in the work performance of the staff and if it encourages creative innovation and teamwork. （ 5） Do you think a pany will always benefit from staff training?(Why?/Why not?) 你是否認(rèn)為公司總是可以從員工培訓(xùn)中有所獲益？ I think a pany can benefit much from staff training. Through training, employees will have a better understanding of their work objectives, have greater mitment in their work, and acquire practical working skills. Internal Communications 內(nèi)部溝通 Be mitted to 致力于 Be engaged in 投身于 … ，忙于 Delivery 傳輸，傳送 Corporate information 公司信息 Vision 設(shè)想，遠見 Openness 坦誠，公開 Integrity 誠信，誠實 Paramount 極為重要的 wide （后綴，與名詞一起構(gòu)成形容詞或副詞）全 … 范圍的 Opinion survey 意見調(diào)查 Put in place 實施，到位 Audiencedriven 以受眾為導(dǎo)向的 Communications approach 溝通方式 Segmentation 分割，切斷 Customization 根據(jù)對方需要制作，量身定做 Integrated platform 集成的（信息）平臺 Cost efficiency 成本效率 Digital media 數(shù)碼媒介 Intra 企業(yè)內(nèi)部互聯(lián)網(wǎng) PASS BEC 新編劍橋商務(wù)英語口試必備手冊 （中高級） 第 9 頁 共 297 頁 Noticeboard 布告牌 Resentment 憤恨，不滿 Openminded 胸襟開闊的 Outgoing 爽直的，樂于助人的，外向的 Mettle 勇氣，精神 Initiative 主動性 Management message 管理信息 Performance excellence 優(yōu)異表現(xiàn) Subordinate 下級，下屬 Email newsletter 電郵通訊，電子郵件通訊，亦作 Enewsletter, Enewsletter Tangible performance standards 具體的工作標(biāo)準(zhǔn) Annual performance reviews (對員工的 )年度業(yè)績考核，年度績效評估 Staff appraisal (對員工的 )業(yè)績評估，業(yè)績考核 Twoway munication 雙向交流 Voice one’s opinions about 就 … 發(fā)表自己的意見 Column （報紙、雜志的）專欄 Layout 版面設(shè)計 Cartoon picture 漫畫 Company logo 公司標(biāo)識 A sense of belonging 歸屬感 Work station 工作站，工作處 Information equality 信息均等 Have access to 有權(quán)使用 … Channel 渠道，通道 Opinion poll 民意測驗 Internal munications 內(nèi)部溝通 Nokia is mitted to a strong internal munications culture and practice. 諾基亞公司致力于建立一種強有力的內(nèi)部溝通文化和實踐體系。 B：我同意你的看法。 A：我的觀點是，我們首先應(yīng)該把重點放在如何組建一個有效率的團隊和如何改善團隊關(guān)系的方面。 團隊成員的通力合作也對會直接影響團隊成功的失敗。 The bigger picture drives your actions。PASS BEC 新編劍橋商務(wù)英語口試必備手冊 （中高級） 第 1 頁 共 297 頁 目錄 1. Teamwork 團隊合作 1 2. Reducing Production Cost 降低生產(chǎn)成本 12 3. Internal Communications 內(nèi)部溝通 8 4. Reducing Overheads 減少管理費用 18 5. How to Deal with a Heavy Workload 如何應(yīng)對繁重的工作 23 6. Work Environment 工作環(huán)境 27 7. Logistics 物流 32 8. Business Ethics 商業(yè)道德 37 9. Recruiting amp。 your function exists to serve the bigger picture. 你的行動受到企業(yè)更大目標(biāo)的驅(qū)使，你的職責(zé)服務(wù)于企業(yè)更大的目標(biāo)。當(dāng)團隊成員有強烈的合作意識，他們將會共同努力達到共同的目標(biāo)。當(dāng)我們舉辦培訓(xùn)課程時，這些是我們需要考慮的最重要的事情。我們可以組織像漂流、航海和攀巖等戶外探險。 Its broad range of munications activities, channels and media strive to help employees manage and use corporate information they receive in their work and anizational relationships and in doing so, 諾基亞公司通過各種廣泛的溝通活動以及豐富的溝通渠道和媒介，盡力幫助員工管理和運用他們在工作中以及在企業(yè)交往中獲得的公司信息。 PART ONE Interview (1) What are the methods of munication to staff in most panies?大多數(shù)公司采用什么方式和員工進行溝通？ The most popular munication methods include: facetoface munication, Emails, telephone, noticeboards, etc. nowadays, the Intra is a very effective method of munication. (2) Do you think you are good at municating with your boss?(Why?/Why not?)你覺得自己善于和上司溝通嗎？ Yes. I think I’m quite good at municating with people. Whenever I have some new ideas or resentment about my work. I’ll talk to my boss face to face. I’m very frank and openminded, ready to accept different opinions. (3) Is it important to let your manager know your ideas about work?(Why) 讓你的上司知道你對工作的看法是否重要？ I think it’s very important. You see, I often make suggestions to my boss about internal development, and discuss areas I would like to improve on. In this way, I’m contributing to the overall improvement of the pany. (4) Do you think people can be