羅賓斯管理學(xué)英文原版講義全集sturc8ech-免費閱讀
【正文】 2021 Prentice Hall, Inc. All rights reserved. 11–29 How IT Affects Organization ? Removes the constraints of time and distance ?Allows widely dispersed employees to work together. ? Provides for the sharing of information ?Increases effectiveness and efficiency. ? Integrates decision making and work ?Provides more plete information and participation for better decisions ? Creates problems of constant accessibility to employees ?Blurs the line between work and personal lives Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–21 Communication Flows Lateral Downwa r d Upwa r d Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–13 Interpersonal Communication Methods ? Facetoface ? Telephone ? Group meetings ? Formal presentations ? Memos ? Traditional Mail ? Fax machines ? Employee publications ? Bulletin boards ? Audio and videotapes ? Hotlines ? Email ? Computer conferencing ? Voice mail ? Teleconferences ? Videoconferences Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–5 L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. What Is An Organization? ? Describe the characteristics of an anization. ? Explain how the concept of an anization is changing. Why Study Management? ? Explain the universality of management concept. ? Discuss why an understanding of management is important even if you don’t plan to be a manager. ? Describe the rewards and challenges of being a manager. Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–2 L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Understanding Communications ? Differentiate between interpersonal and anizational munication. ? Discuss the functions of munication. The Process of Interpersonal Communications ? Explain all the ponents of the munication process. ? List the munication methods managers might use. ? Describe nonverbal munication an how it takes place. ? Explain the barriers to effective interpersonal munication and how to overe them. Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–10 Interpersonal Communication ? Message ?Source: sender’s intended meaning ? Encoding ?The message converted to symbolic form ? Channel ?The medium through which the message travels ? Decoding ?The receiver’s retranslation of the message ? Noise ?Disturbances that interfere with munications Copyright 169。 2021 Prentice Hall, Inc. All rights reserved. 11–18 Barriers to Effective Interpersonal Communication (cont’d) ? Defensi
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