【正文】 KnowledgeSpace and Global Best Practices to share insight internally and with our clients. We focus on the middle market. We operate in small, nimble teams that collaborate with your team to deliver realistic, practical solutions that work in a pany your size. Section 7: Arthur Andersen Resumes Todd Fisher Background Todd is the Partner who leads Arthur Andersen39。Contents Our proposal is divided into the following sections: Section 1 Introduction... What does Plaskolite want from this project? Section 2 Project Overview... What is Arthur Andersen’s perspective on software evaluations? Section 3 Project Approach... How will we conduct the evaluation? Section 4 Project Team… Who will work on the project? Section 5 Project Timing... How long will it take? Section 6 Project Costs... How much will it cost? Section 7 Arthur Andersen... Why Arthur Andersen? Section 8 Project Resources... What are the qualifications of our team? Our Understanding of Your Needs Plaskolite’s overall goal is to evaluate and select an integrated customer service, distribution, manufacturing and financial software package that best supports your business information needs. To help achieve this goal, Plaskolite would like a Arthur Andersen to assist with the evaluation and selection of a new software package. The specific objectives of this project will be to: ? Define and prioritize business and information requirements ? Identify process improvement opportunities ? Research and identify viable software candidates ? Objectively facilitate the evaluation of the most appropriate software alternatives ? Define appropriate technical architecture ? Assist with vendor negotiations ? Plan the software implementation at a high level Goal Project Objectives Section 1: Introduction Our Understanding of Your Needs The key deliverables to meet your objectives for this phase of the project will be: ? High level business process maps ? Process Improvement Opportunities ? Software requirements and “knockout” criteria ? Functional ? Technical ? Vendor ? List of potential software candidates ? Vendor demonstration scripts ? Software selection remendation ? Software, hardware and services cost estimates ? Highlevel implementation plan ? Organizational impact assessment Section 1: Introduction Deliverables Our Perspective Our local experience with integrated software packages is deep and broad. Our Ohio Consulting practice, which includes Columbus, Cleveland and Cincinnati, has over 140 fulltime consultants. Software implementation is the cornerstone of our practice. Below is a list of some of our recent engagements in Ohio. Section 2: Project Overview Our Local Manufacturing Experience Arthur Andersen’s philosophy is to remain independent of software vendors. Consequently, Arthur Andersen can objectively evaluate integrated software packages against the information needs of our clients. 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Immediately after the demonstrations, the scores are tallied. Arthur Andersen facilitates a discussion to share the scoring results and reach a consensus on strengths and weaknesses. The demonstration results are only one ponent (although the most important ponent) of the final selection criteria. Section 2: Project Overview Software Evaluation Lessons Learned Our approach works to plement the business knowledge of Plaskolite with the industry knowledge, technical expertise, and “best practice” work of Arthur Andersen. A package will not be embraced by Plaskolite if it is chosen solely by Arthur Andersen. We will facilitate Plaskolite through our methodology to ensure a partnering endeavor based on your agenda. Communicate that no package will meet every perceived need and that perceptions must change. Sell the idea that nothing will improve unless it changes. Ensure the demonstration audience understands that vendors want to show their strengths, not necessarily what is best for Plaskolite. Facilitate the demonstrations accordingly. Ensure references are in similar industries with similar volumes and are using the product (not testing or ready to rollout). Ensure the anization understands that package software implementation projects are more expensive and provide less relative benefit than strategic, petitive initiatives