【正文】
ervice, service qualities and management and administrations s of enterprise constantly so that it can excavate the potential values of customer, reduce the costs of management, get more valuable customers, raise the loyalty and the satisfactions of customers. This article through uses to pile the customer relations management system , using the software engineering principle, uses the objectoriented programming method, its development mainly includes the backstage database the establishment and the maintenance as well as front end the application procedure development two aspects,the overall system from conforms to the operation easily, the contact surface friendly, is nimble, practical, the safe request embarks, pletes the customer information input Customer information inquiry Customer information revision Function and so on customer information deletion. In the course of designing and developing, we make every effort to acplish theory that regard customer as centre incorporate in this system through puter technology. We pay attention to systematic security, stability and portability in order to make the management theory and puter technology anic bination, reach the goal that designs the the actual test proof, the customer relations management system management system which this article designs may use in business unit being engaged in the customer relations management aspect the need, and has realized the enterprise customer relations management automation and being an information based society. This article also simply introduced the software contact surface and the operating procedure. Briefly introduced the window manufacture process the procedure pilation, the increase, final translation process. And narrated author39。所以利用計(jì)算機(jī)實(shí)現(xiàn)客戶管理信息管理的自動(dòng)化將勢(shì)在必行。例如:檢索迅速、查找方便、可靠性高、存儲(chǔ)量大、保密性好、壽命長(zhǎng)、成本低等 。通過這樣的系統(tǒng),可以做到信息的規(guī)范管理、科學(xué)統(tǒng)計(jì)和快速查詢,從而減少管理方面的工作量。 開發(fā)本系統(tǒng)就是為了解決企業(yè)管理中的客戶管理信息管理中的一些不規(guī)范 管理 ,使客戶管理的管理向著規(guī)范化、簡(jiǎn)單化、有效化的方向發(fā)展。 操作可行性分析 如今的計(jì)算機(jī)已經(jīng)走進(jìn)千家萬戶,硬件成本的下降,導(dǎo)致計(jì)算機(jī)購買成本的降低 .我的這套系統(tǒng)是利用自己的計(jì)算機(jī)加 Microsoft Visual 作為軟件的開發(fā)平臺(tái),使開發(fā)出來的系統(tǒng)具有友好的用戶界面、有良好的安全性設(shè)置、有詳細(xì)的操作說明書,這樣更使各類用戶很快地掌握系統(tǒng)的使用方法,操作友好因此在操作上是可行的。