【正文】
ives of a quality management system than does ISO 9001, particularly for the continual improvement of an organization39。Check: monitor and measure processes and product against policies, objectives and requirements for the product and report the results.檢查:針對(duì)產(chǎn)品之政策、目標(biāo)及要求,監(jiān)督及量測(cè)過(guò)程與產(chǎn)品,以及報(bào)告其結(jié)果。NOTE In addition, the methodology known as “PlanDoCheckAct” (PDCA) can be applied to all processes. PDCA can be briefly described as follows.備註: 此外,已知之“計(jì)劃執(zhí)行檢查行動(dòng)” (PDCA)方法,可應(yīng)用於所有過(guò)程。The model of a processbased quality management system shown in Figure 1 illustrates the process linkages presented in clauses 4 to 8. This illustration shows that customers play a significant role in defining requirements as inputs. Monitoring of customer satisfaction requires the evaluation of information relating to customer perception as to whether the organization has met the customer requirements. The model shown in Figure 1 covers all the requirements of this International Standard, but does not show processes at a detailed level.圖1所顯示以過(guò)程為基礎(chǔ)之品質(zhì)管理系統(tǒng)模式,展示條款4到8過(guò)程連結(jié)的圖解。通常一個(gè)過(guò)程之輸出可直接地成為下一過(guò)程之輸入。The quality management principles stated in ISO 9000 and ISO 9004 have been taken into consideration during the development of this International Standard.當(dāng)發(fā)展本國(guó)際標(biāo)準(zhǔn)時(shí),ISO 9000及ISO 9004所敘述之品質(zhì)管理系統(tǒng)原則已加以考慮。這並非意味著本國(guó)際標(biāo)準(zhǔn)涵蓋品質(zhì)管理系統(tǒng)的架構(gòu)一致性或文件一致性。加註“備註”之資訊是提供了解或釐清相關(guān)要求之指引。s quality management system is influenced by varying needs, particular objectives, the products provided, the processes employed and the size and structure of the organization. It is not the intent of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation.品質(zhì)管理系統(tǒng)之採(cǎi)用應(yīng)為一個(gè)組織的策略決策。標(biāo)示〝備註〞的章節(jié)則僅為指導(dǎo)綱要,目的在解釋或澄清相關(guān)的要求。ISO/TS 16949:2002 was prepared by the International Automotive Task Force (IATF) and Japan Automobile Manufacturers Association Inc. (JAMA), with support from ISO/TC 176, Quality management and quality assurance.ISO/TS 16949:2002是由 “國(guó)際汽車(chē)產(chǎn)業(yè)工作小組(IATF)”和“日本汽車(chē)製造商協(xié)會(huì)”(JAMA)所共同制定,ISO/TC 176“品質(zhì)管理與品質(zhì)保證”委員會(huì)支援。某些情形下,尤其是市場(chǎng)上對(duì)此類(lèi)文件有迫切要求時(shí),技術(shù)委員會(huì)可以決定出版另一種型態(tài)的規(guī)範(fàn)文件:ISO公用規(guī)範(fàn)(ISO/PAS)表示ISO工作小組的技術(shù)專(zhuān)家之間已達(dá)成協(xié)議,且經(jīng)過(guò)原委員會(huì)投票,50%的會(huì)員同意可以出版。The main task of technical mittees is to pre pare International Standards. Draft International Standards adopted by the technical mittees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.In other circumstances, particularly when there is an urgent market requirement for such documents, a technical mittee may decide to publish ot