【正文】
、定義、該職責所要達到的結果/目標)責任級別(全部/部分/協助)衡量標準(數量、質量)業(yè)務類戰(zhàn)略層面戰(zhàn)術層面操作層面? To responsible to handle inbound calls, s or fax in regarding to the sales or inquires of HOTEL, AIRTICKETS or PACKAGES..? To meet the individual Key Performance Indicators (KPI) and constantly improve service qualities? To handle any customers plaints.