洲際酒店行為規(guī)范-全文預覽
【正文】 to remember when agreeing any objectives: set a new performance planB Service GSTS Rating to [insert target] or less by [insert date] 200[insert year].Measured:Review of GSTS for Famp。 Absenteeism Failure to provide required notice and/or medical certificates in relation to an illness/injury Theft or fraud affecting the pany, its suppliers and/or customers。 A breach of the safety and environmental policies (ie. failure to report a workplace injury) (Refer IHG’s OHamp。 Breach of confidentiality concerning the pany39。 Falsification of pany records or information Refusal to carry out the lawful instruction of a manager This list is not exhaustive. The action taken will depend on the seriousness of the alleged misconduct, prior instances of similar misconduct and the merits of the case. DISCIPLINARY ACTIONWhat are the types of Disciplinary action?Disciplinary action can take any of the following forms: ors personnel file for a period of 12 months.IHG’s disciplinary procedureIt is imperative that HR is consulted prior to any disciplinary action being undertaken.The disciplinary procedure will be followed when: Clearly put to the employee the nature of the allegations。 Give the opportunity to tell their side of the story, provide any explanation, and put anything else which may be relevant in IHG39。s next working day. 8 / 8。s explanation/response. It is important to provide sufficient time to give full consideration to any explanation given by the employee, before any final decision is taken on disciplinary action. It may be that, in light of the employee39。 Explain to the employee the types of disciplinary action which might be taken if the allegations are found to be substantiated。 or their behaviour or continued unsatisfactory level of performance is unacceptable, and the initial disciplinary action taken is a final written warning, s own account s information Physical or verbal assault of a person at the workplace Failure to follow proper authorisation proceduresB for the next quarter.[NB: Sometimes the objective needs to be broken down into tasks.]Tasks:Increase the average room rate to $[insert target] and occupancy to [insert target]%.Measured:Measured by looking at RGI index.Example
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