企業(yè)應用整合--異構應用的業(yè)務流程自動化-全文預覽
【正文】 Subscriber Information Oracle Database Hardware Order Hardware Orders Update Billing Custom Middleware Billing Record Completion Finish Oracle Database Challenge: Reduce customer churn rate by identifying profitable customers and empowering CSR’s to provision services while on the phone Solution: An EAI solution that consolidated 12 billing systems, reduced inaccurate customer data, and enabled zero latency flow of information iIS Integration MCI World Integrated Order Manager ? Records Status ? Deposes Order ? Sends Components to COMs ? Ongoing Order Management, Status and Tracking Component Order Managers ? COM for every line of Business ? Separate Process for each Product Others... Order Entry, CSR ? 40+ different Entry Points ? Siebel (Future) Provisioning ? Service Initiation ? Exception Handling Local COM LD COM Wireless COM MCI World Business Benefits ? Reusable Process Framework for All Automation Projects – Lower Development Costs
教學課件相關推薦
鄂ICP備17016276號-1