【正文】 Knowledge of customer master data process plus content and data standards Ability to run debtor reports or know where to access them and identify debtor position . check if amounts are overdueAwareness of the concept of reconciliation and ability to prepare a statement of expected ine where requiredKnowledge plus application of bad debt policy and processChecks and approves reconciliation of receipts to cash banked (where required)Lead on any bad debt applications for write offTakes responsibility for ensuring reconciliation of receipts to cash banked are pleted where requiredPayment ProcessKnowledge of the procedures for setting up vendors on the corporate system (SAP)Awareness of payment system process and document standards, including travel and expenses, or where to locate the information Knowledge of, and manages, the risks associated with setting up of vendorsEnsures payments are processed correctly and creditors are effectively managedEnsure that resources are in place, roles and responsibilities are clearly defined and allocated and that there is pliance with corporate standards, 。 DevelopmentDefinitionThe ability to develop, sustain and grow the business in line with corporate strategic priorities for ine and impact: to formulate business strategy, to understand crucial business drivers, both internal and external, and assess various business development options and interrogate management information. Effective management of resources across the business.Area of ResponsibilityLevel 1Level 2Level 3Market analysis and business intelligenceUnderstands the importance of market analysis and is aware of market trends, including petitor activity.Collects and uses relevant quantitative and qualitative data on the target audience or market.Contributes to the identification and analysis of needs for existing and new markets, clients, partners and customers.Establishes and implements systems to collect, analyse and disseminate market information. Identifies and understands market segments, applies this knowledge in anticipating and meeting client/customer/partner needs and generates a creative and successful offer in response. Monitors market trends and potential opportunities.Recognises the need for market intelligence and is responsible for the design of market research. Understands and uses market intelligence . market gaps and petitor position in the development of new sources of ine generation and missioning of new products and services which achieve the ine and impact required.Assesses and makes judgements on market intelligence either to expand business opportunities, mission new products/services or to demission existing work.Business strategyUnderstands how new activities support achievement of corporate outputs.Ensures that activity is in line with technical and financial business objectives.Makes a measurable contribution to the development of business strategy and value for money indicators.Positions the business for now and the future by identifying innovative solutions to achieve impact and revenue targets.Understands negotiation tools and techniques and can apply these to support the achievement of business objectives.Establishes business strategy and leads the realisation of dualkey plans.Leads on the design of innovative business development approaches and the assessment of delivery mix to achieve maximum impact and ine for the organisation and clients / customers / stakeholders / partners.Leads on the development and implementation of negotiation strategies and partnership agreements that lead to enhanced business achievements.Product and service development /missioningUnderstands the need to develop and/or mission new products, services and solutions that support the delivery of corporate objectives and meet stakeholder needs. Develops, through recognised planning processes, new projects and services with an understanding of which approaches will work in local context and of how it will facilitate achievement of corporate outputs.Understanding of and the ability to manage missioning and tendering processes.Takes the lead for product and service development across a portfolio of services.Recognises and manages either gaps in the product/service portfolio or opportunities for new products and services.Responsible for identifying, designing and securing appropriate petitively tendered projects. Managing RiskDemonstrates an understanding of business risk and can identify where risks may originate from.Undertakes business risk identification and analysis for specific initiatives in line with business risk management frameworks. Uses this to inform approach and manage risk. Responsible for risk and opportunity identification across the business and understands when a level of risk is acceptable.Complies with Business Risk Management Framework responsibilities (if identified as a BMRF Process Owner).Managing relationships with customers, clients and stakeholdersCollects and analyses client / stakeholder / partner feedback and perceptions and identifies needs within specific area of work. Identifies barriers to service delivery and contributes to their resolution.Communicates consistently and effectively with stakeholders and responds to changing circumstances in order to enhance brand and reputation.Takes the lead role in managing the client and stakeholders for a specific activity.Keeps abreast of operating context. Uses stakeholder analysis, facilitation and problem solving approaches to resolve issues and remove barriers to effective service delivery.Identifies important relationships and develops strategies to strengthen these within specific area of work.Manages plex or strategically important client/stakeholder/partner relationships, which achieve significant impact for the organisation.Anticipates