【正文】 ettlement. 這是您的押金收據(jù)，請(qǐng)保存好，結(jié)帳時(shí)請(qǐng)出示 此收據(jù)。t accept perishable goods. 對(duì)不起，我們不寄存易腐壞的物品。 11 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. Your bags can be picked up from the Bell Captain’s 。 I’ll connect you with the Front Desk. 我為您轉(zhuǎn)接前臺(tái)。 For roomto room calls , please dial 8 first and then room number. 如要客房撥打客房， 請(qǐng)撥 8 加房間號(hào)碼。 At what time shall we call you? 我們?cè)撌裁磿r(shí)候叫您呢？（叫早） Thanks for your calling, good 電，再見(jiàn)。 It costs 10yuan .這個(gè) 10 元錢。 We look forward to seeing you. 我們期盼您的光臨。 ◆ 客滿 Fully Booked ◆ 迎客 amp。 4. This way, please. 這邊雙擊頁(yè)眉頁(yè)腳后可刪除， 網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 雙擊頁(yè)眉頁(yè)腳后可刪除， 豆 丁網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 請(qǐng)。 10. Can I get a high chair for the baby? 我能擺一張嬰兒椅嗎？ 11. Here is the menu. 給您菜單 。 7. I’m very sorry, Roast Duck is sold out now 對(duì)不起，片皮鴨暫時(shí)售完了。 ’s delicious and worth a try. 它味道鮮美，值得一嘗。 Excuse me. 對(duì)不起 ,請(qǐng)讓一讓 Sorry to interrupt you. 打攪一下。 ◆ 送客 LeaveTaking 送客 1. Hope to see you 。s our fault. 對(duì)不起，這是我們的錯(cuò)。 We look forward to seeing you. 我們期盼您的光臨。 ◆ 迎客 amp。 4. Would you like smoking or nonsmoking area? 您要坐吸煙區(qū)還是非吸煙區(qū)呢？ 5. This way, please. 這邊請(qǐng)。 11. Can I get a high chair for the baby? 我能擺一張嬰兒椅嗎？ 12. I’ll bring the menu. 我去拿菜單。 8. How would you like your steak, rare, medium rare, medium, medium well or well done? 您 想您的牛排幾成熟呢？ 9. What kind of sauce would you like to go with your steak? 您的牛排要配什么汁醬呢？ 10. Would you like some soup? 要不要來(lái)點(diǎn)什么湯？ 11. What else would you like? 請(qǐng)問(wèn)還需要什么嗎 ? 12. Would you like some dessert? 要來(lái)點(diǎn)甜點(diǎn)嗎？ 15 雙擊頁(yè)眉頁(yè)腳后可刪除， 網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 雙擊頁(yè)眉頁(yè)腳后可刪除， 豆 丁網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 13. So, you have ordered …, am I right? 您點(diǎn)了 …… ，對(duì)嗎？ 14. May I repeat your order? 我能重復(fù)一下您點(diǎn)的菜嗎？ 15. We are glad to make it for you. But I have to ask the chef if we have the materials. 我們很樂(lè) 意為您做這個(gè)菜式，但我必須 要問(wèn)一問(wèn)我們廚師有沒(méi)有材料。 4.…is very popular in ou r 受歡迎 . 5. It’s very tasty. Would you like to try it? 這道菜非?？煽冢灰獓L嘗？ not try some? 為什么不嘗嘗呢？ ◆ 上菜 Serving The Dishes 1. Excuse me, sir, your dishes are ready, would you like it served now? 打擾一下，先生，您的 菜準(zhǔn)備好了，現(xiàn)在可以上了嗎？ 2. This dish is very hot, please be careful. 這道菜很燙，小心。 May I put the plate away? 我能把盤子收走嗎？ Would you like it cooked a little longer? 要不要把它再煮一下？ Could you like some more red wine? 給您再添點(diǎn)紅酒好嗎？ ◆ 結(jié)賬 Presenting The Bill 1. Here is your check/bill, sir. 這是您的賬單，先生。 See Thank you for your 。 2. I wan t to apologize, is there anything I could do? 對(duì)不起，我能做什么？ 3. I’m sorry for giving you the wrong dish. I’ll change it immediately for you. 真的很抱歉上錯(cuò) 了，我馬上替你換 4. I’m sorry to have kept you waiting. I’ll go to the kitchen to check 對(duì)不起讓您久等了，我馬 上到廚房查看 雙擊頁(yè)眉頁(yè)腳后可刪除， 網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 雙擊頁(yè)眉頁(yè)腳后可刪除， 豆 丁網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 16 5. I’m sorry, I’ll call our manager. 對(duì)不起，我去叫我們經(jīng)理來(lái)。 6. Your dishes will be sent to you in 30 minutes. 我們將在 30 分鐘內(nèi)把點(diǎn)餐送上 去。 11. May I enter and take the tray, please? 我可以進(jìn)來(lái)收餐嗎？ 12. If you have any requirements please dial 77 for room service. 如 果您有什么要求，請(qǐng)撥 77 到送餐部。 Have a pleasant/ nice stay in hotel, sir. 先生，祝您在酒店住得愉快。 How about the beer or whisky? 來(lái)點(diǎn)啤酒、威士忌怎么樣？ 17 What’s your prefer? 你喜歡哪一些？ We have …... Do you want to try? 我們這有 …… 你想試試嗎？ May I take your order now, sir? 我現(xiàn)在可以幫你下單嗎？ ◆ 如果聽(tīng)不清楚： 雙擊頁(yè)眉頁(yè)腳后可刪除， 網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) 雙擊頁(yè)眉頁(yè)腳后可刪除， 豆 丁網(wǎng)友（洪楓）為您奉獻(xiàn)， ： 332985688 主頁(yè) Pardon? 請(qǐng)?jiān)? Would you say it again? 請(qǐng)?jiān)僬f(shuō)一遍好嗎？ Would you mind repeating? 請(qǐng)?jiān)僬f(shuō)一遍好嗎？ I’m sorry ,I don’t understand. I’ll get our ，我不明白，我去叫我們 經(jīng)理來(lái)。 很高興告訴您我們有 …… ◆ 點(diǎn)完單后： May I repeat your order ? 可以重復(fù)一下您的單嗎？ Your order is … 您點(diǎn)的是 …… Just a moment, please! 請(qǐng)稍等！ Key Words： Straight up 凈飲 on the rock 加冰 with ice 加冰 without ice 不加冰 ： with water 加水 出品 Presenting Excuse me! Here is your beer/coffee. 打擾了！這是你的啤酒（咖啡） 。 Here’s your change, sir. 先生，這是找給您的錢。 Here is your bill/check sir, totally is … Yuan 先生，這是您的賬單。 Do you mind changing your order? 請(qǐng)您改一下單好嗎 ? ◆ 未能確定是否能供應(yīng)客人要求時(shí)： If you could wait a moment, sir/ madam, I’ll try to find ，請(qǐng)您稍等一會(huì)，我去 問(wèn)一下。 帶位 Seating the Guests A table for two? 請(qǐng)問(wèn)是兩位嗎？ This way please! 這邊請(qǐng) ! How about this table? 這張桌子怎么樣？ How about the table near the stage / dancing floor? 坐在舞臺(tái) (舞池 )附近怎么樣？ World you like this table?這張桌子怎樣？ World you like to sit at the bar over there? 你喜歡坐在吧臺(tái)嗎？ Please take a 。 Very well, thank you, and yourself, sir? 非常好，謝謝。 9. I’ll bring it at once. 我馬上送來(lái)。 ◆ 客房送餐 Room service 1. Good morning, room service, Peter speaking can I help you? 早上好，送餐部 ,我是 Peter,能 幫到您什么嗎？ 2. May I have your room number? 能告訴我您的房間號(hào)嗎？ 3. Would you like anything else? 還需要?jiǎng)e的嗎？ 4. Thank you for calling. 謝謝您的來(lái)電。 ◆ 處理客人投訴 Handling the plains 1. I’m sorry, it39。 5. May I have your room number? 能告訴我您的房間號(hào)嗎？ 6. Will you please sign on the bill, sir? 先生，請(qǐng)?jiān)谫~單上簽字。 4. It’s better using while 好。s our chef remendation. 我能推薦披薩嗎？那是我們大廚的拿 手菜。 3. Would you like coffee or tea? 您要喝咖啡還是茶？ 4. Would you like something to drink? 您想喝點(diǎn)什么呢？ 5. I’m afraid it will take some time for this dish, about 25 minutes. Do you mind waiting a little bit longer? 恐怕這道菜要等 25 分鐘，您介意嗎？ 6. Your dishes will sent to you in 15 minutes. 您的點(diǎn)菜 15 分鐘后上桌。 7. Would you like to sit here? 坐這里好嗎？ 8. How about this table? 坐這里怎樣？ 9. You can sit where you like. 您可以隨便坐。 1. Good evening, sir. Wele to Italian restaurant/Teppanyaki. 晚上好歡迎光臨意餐廳 /鐵板燒。 2. We are fully booked until next Monday. 下個(gè)星期一之前位子都訂滿了。 6. I assure you it won’t happen again. 我保證不會(huì)再發(fā)生了。 4. I hope you have enjoyed your 。 How would you like to pay for it? 您想怎樣結(jié)帳呢？ Would you like to pay together or separately? 請(qǐng)問(wèn)您要分單呢還是一起付？ Please wait minute. I’ll be back with your changes and ， 我一會(huì)給您找零和發(fā) 票。 3. Here is your 。 14. Please enjoy your meal. 請(qǐng)慢用 ◆ 點(diǎn)單建議 Making Remendation ’s special is… 今天的特色菜有 …… I sugge