【正文】 ...........7. 適用范圍 ..........................................................................................................8. 起草單位 ..........................................................................................................8. 解釋權(quán) ..............................................................................................................92. BOSS 系統(tǒng)的體系結(jié)構(gòu) .......................................................................................10. BOSS 系統(tǒng)的等級結(jié)構(gòu) .................................................................................10. BOSS 系統(tǒng)的三層結(jié)構(gòu) .................................................................................11. 三層結(jié)構(gòu) .................................................................................................11. 數(shù)據(jù)平臺 數(shù)據(jù)核心層 .............................................................................11. 業(yè)務(wù)平臺 業(yè)務(wù)邏輯層 .............................................................................13. 接入平臺 接入層 .....................................................................................13. BOSS 系統(tǒng)三層平臺之間的關(guān)系 .................................................................14. BOSS 系統(tǒng)的功能劃分 .................................................................................153. BOSS 系統(tǒng)實體模型 ...........................................................................................15. BOSS 系統(tǒng)實體模型 .....................................................................................15. BOSS 系統(tǒng)實體的說明及其屬性 .................................................................17. 客戶管理類實體 .....................................................................................17. 定單管理類實體 .....................................................................................17. 產(chǎn)品及資費管理類實體 .........................................................................17. 資源管理類實體 .....................................................................................18. 采集管理類實體 .....................................................................................18. 結(jié)算管理類實體 .....................................................................................193 / 141. 計費帳務(wù)管理類實體 .............................................................................19. 配置管理類實體 .....................................................................................19. 系統(tǒng)管理類實體 .....................................................................................20. BOSS 系統(tǒng)實體間的關(guān)系 .............................................................................21. 客戶管理類實體間關(guān)系 .........................................................................21. 定單管理類實體間關(guān)系 .........................................................................21. 產(chǎn)品及資費管理類實體間關(guān)系 .............................................................22. 資源管理類實體間關(guān)系 .........................................................................22. 采集管理類實體間關(guān)系 .........................................................................23. 結(jié)算管理類實體間關(guān)系 .........................................................................23. 計費帳務(wù)管理類實體間關(guān)系 .................................................................23. 配置管理類實體間關(guān)系 .........................................................................24. 系統(tǒng)管理類實體間關(guān)系 .........................................................................244. BOSS 系統(tǒng)業(yè)務(wù)功能實現(xiàn) ...................................................................................25. 客服與業(yè)務(wù)管理 ............................................................................................25. 業(yè)務(wù)函數(shù) .................................................................................................25. 業(yè)務(wù)受理 .................................................................................................28. 質(zhì)量管理 .................................................................................................41. 信息服務(wù) .................................................................................................44. 收費管理 .................................................................................................47. 產(chǎn)品及資費管理 .....................................................................................57. 客戶管理 .................................................................................................60. 大客戶管理 .............................................................................................64. 代銷商管理 .............................................................................................66. 資源管理 .............................................................................................68. 計費結(jié)算 ........................................................................................................76. 業(yè)務(wù)函數(shù) .................................................................................................76. 功能描述 .................................................................................................77. 功能實現(xiàn)總體結(jié)構(gòu) .................................................................................784 / 141. 帳務(wù)處理 ........................................................................................................85. 業(yè)務(wù)函數(shù) .................................................................................................85. 出帳處理 .................................................................................................86. 帳務(wù)管理 .................................................................................................90. 系統(tǒng)管理 ........................................................................................................98. 監(jiān)控 .........................................................................................................98. 權(quán)限管理 ...............................................................................................1025. 網(wǎng)絡(luò)組織結(jié)構(gòu) ....................................................................................................104. 全國中心網(wǎng)絡(luò)組織 ......................................................................................106. 全國中心局域網(wǎng)拓撲結(jié)構(gòu) ......................