【正文】 Release Management Service Management Function Published: June 20xx Reformatted: January 20xx For the latest information, please see ii Release Management The information contained in this document represents the current view of Microsoft C orporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a mitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. This document is for informational purposes only. MICROSOFT MAKES NO WA RRANTIES, EXPRESS, IMPLIED O R STATUTORY, A S TO THE INFORMATION IN THIS DOCUMENT. C omplying with all applicable copyright laws is the responsibility of the user. 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Service Management Function iii Contents Executive Summary ............................................................................................... 1 Introduction ........................................................................................................... 3 What39。s New? ........................................................................................................3 Feedback .............................................................................................................3 Release Management Overview ............................................................................ 5 Goals and Objectives ............................................................................................5 Key Definitions .....................................................................................................5 Processes and Activities ........................................................................................ 7 Process Flow Summary.........................................................................................7 Release Planning ..................................................................................................8 Scope Release ..............................................................................................10 Define and Prioritize Release ........................................................................11 Plan and Schedule Activities .........................................................................12 Determine Release Team Composition and Roles ..........................................13 Identify Training, Logistics, and Communications Requirements ....................13 Document Delivery Strategy for Release .......................................................14 Summary of Release Planning Activities ........................................................15 Release Building .................................................................................................16 Select Release Mechanism ............................................................................17 Design Release Package ...............................................................................18 Build Release Package ..................................................................................18 Test Release Package ...................................................................................19 Place Copy of Release Package into DSL and Update CMDB ...........................19 Summary of Release Building Process ...........................................................19 Acceptance Testing.............................................................................................20 Build Test Plan .............................................................................................21 Design and Build Test Environment...............................................................21 Perform Tests and Evaluate Results ..............................................................22 Perform Pilot and Evaluate Results................................................................22 Obtain Acceptance to Proceed.......................................................................23 Summary of Acceptance Testing Process ......................................................23 Release Preparation............................................................................................24 Assemble Resources .....................................................................................26 Provide Advance Communication of Release................................................