【正文】
我國(guó)服務(wù)外包的發(fā)展現(xiàn)狀與策略摘 要:服務(wù)外包業(yè)是現(xiàn)代服務(wù)業(yè)中的重要業(yè)態(tài),擁有巨大的潛在市場(chǎng)規(guī)模,是未來(lái)全球經(jīng)濟(jì)發(fā)展的必然趨勢(shì)。按照十七大精神和科學(xué)發(fā)展觀的要求,加快發(fā)展服務(wù)業(yè),特別是現(xiàn)代服務(wù)業(yè),已被納入十一五規(guī)劃和政府工作報(bào)告。而服務(wù)外包業(yè)作為現(xiàn)代服務(wù)中的重要業(yè)態(tài),已經(jīng)成為當(dāng)今全球新一輪產(chǎn)業(yè)革命和轉(zhuǎn)移中不可逆轉(zhuǎn)的必然趨勢(shì)。許多國(guó)家和地區(qū)在認(rèn)識(shí)到離岸服務(wù)外包行業(yè)的巨大潛在市場(chǎng)規(guī)模及其對(duì)經(jīng)濟(jì)健康發(fā)展的促進(jìn)作用后,根據(jù)自身優(yōu)勢(shì)競(jìng)相進(jìn)入該領(lǐng)域,并將該產(chǎn)業(yè)確定為國(guó)家發(fā)展的戰(zhàn)略重點(diǎn)。我國(guó)商務(wù)部也啟動(dòng)了“千百十工程”大力推進(jìn)服務(wù)外包基地和示范園區(qū)建設(shè),成績(jī)斐然。本文主要分析了我國(guó)服務(wù)外包業(yè)的現(xiàn)狀、發(fā)展服務(wù)外包的優(yōu)勢(shì)、存在的問(wèn)題并提出了我們的對(duì)策。我國(guó)應(yīng)將發(fā)展服務(wù)外包業(yè)提升至戰(zhàn)略層面進(jìn)行謀劃,積極進(jìn)軍KPO領(lǐng)域,實(shí)現(xiàn)跨越式發(fā)展,爭(zhēng)取在新一輪全球產(chǎn)業(yè)革命中占領(lǐng)先機(jī)。關(guān)鍵詞:服務(wù)實(shí)質(zhì);服務(wù)外包;發(fā)展策略Current Situation of China39。s service outsourcing and strategyAbstract: Service outsourcing industry is an important format of modern service industry, has a huge potential market size, future development trend of the global economy. In accordance with the spirit and seventh requirements of the concept of scientific development, accelerate the development of services, especially the modern service industry, has been included in Eleventh Five Year Plan and the government work report. The modern service outsourcing industry as an important format, has bee the world39。s new industrial revolution and the inevitable transfer of the irreversible trend. Many countries and regions in recognition of offshore service outsourcing industry a huge potential market size and economic role in promoting the healthy development, according to their own advantages race to enter the field, and the industry to determine strategic priorities for national development. China39。s Ministry of Commerce also launched the ten thousands of projects vigorously promote service outsourcing bases and Demonstration Garden and success. This paper analyzes the current situation of China39。s service outsourcing industry, the development of service outsourcing advantages, problems and put forward our response. The development of service outsourcing industry in China should be upgraded to the strategic level for planning, and actively enter the KPO field by leaps and bounds, for in the new round of global industrial revolution a step ahead.Keywords: Service outsourcing。current situation。strategy 朗讀顯示對(duì)應(yīng)的拉丁字符的拼音字典引言 20世紀(jì)8090年代,中國(guó)順應(yīng)全球制造業(yè)的國(guó)際大轉(zhuǎn)移,承接來(lái)自各個(gè)國(guó)家、各個(gè)行業(yè)的加工貿(mào)易業(yè)務(wù),使得中國(guó)制造業(yè)獲得長(zhǎng)足發(fā)展,成為“世界工廠”。當(dāng)前,以服務(wù)外包、服務(wù)貿(mào)易以及高端制造業(yè)和技術(shù)研發(fā)環(huán)節(jié)轉(zhuǎn)移為主要特征的新一輪世界產(chǎn)業(yè)結(jié)構(gòu)調(diào)整正在興起,強(qiáng)勁的市場(chǎng)需求為中國(guó)提供了現(xiàn)代服務(wù)業(yè)快速發(fā)展的基礎(chǔ)、帶來(lái)新的機(jī)遇。我們應(yīng)努力抓住新一輪機(jī)遇,承接來(lái)自跨國(guó)公司的外包服務(wù)轉(zhuǎn)移,使中國(guó)成為“全球辦公室”。一、 國(guó)際服務(wù)外包概述(一) 服務(wù)外包的內(nèi)涵1. 服務(wù)外包的界定服務(wù)外包發(fā)源于20世紀(jì)